Freeman is seeking an Operations Sr. Business Analyst to serve as a key contributor to our strategic transformation efforts. You will translate business requirements into system capabilities and support end-to-end development and implementation, working closely with Operations leaders and cross-functional teams.
What You'll Do
- Devise and evaluate methods for collecting data regarding process and operations.
- Gather and analyze data related to internal benchmarking against industry standards.
- Support process design efforts and workflow documentation.
- Convert complex data and findings into understandable reports.
- Present findings to executives and stakeholders to enable better-informed decisions about operations improvement efforts.
- Maintain clear knowledge of Freeman’s enterprise and branch operations environments.
- Work with management to identify business needs, challenges, and opportunities.
What We're Looking For
- Bachelor's degree in a relevant field.
- 10+ years in operational analysis, process improvement, enterprise transformation, or relevant experience in a multi-project environment.
- Knowledge of up-to-date process development methods and technologies.
- Proven verbal and written communication skills.
- Demonstrated ability to maximize impact, maintain interest, and establish a rapport with the audience when conveying information.
- Experience managing multiple training team activities.
- Business acumen to understand the business implications of decisions.
- Experience in curriculum development and/or instructional design.
- Knowledge and experience in the implementation and operation of a Learning Management System.
Team & Environment
This position will support our Event & Exhibit Services team.
Benefits & Compensation
- Medical, Dental, and Vision Insurance
- Tuition Reimbursement
- Paid Parental Leave
- Life, Accident and Disability Insurance
- Retirement with Company Match
- Paid Time Off
Work Mode
This is a hybrid position open to candidates in Dallas, TX; Orlando, FL; or Las Vegas, NV.
Freeman is committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other characteristics protected by federal, state, or local laws.


