AI Acquisition is looking for an Onboarding Specialist to join our Client Success team. In this role, you will conduct structured, one-on-one onboarding calls with new clients, guiding them through launching their AI business using our proven roadmap. You'll blend expert guidance with coaching to ensure clients gain clarity and momentum from day one.

What You'll Do

Lead structured 1:1 onboarding calls following a proven script and flow for 60–90 minutes.
Build rapport, understand client motivations, and extract relevant background information.
Use the Niche Finder AI tool to select and validate the client's niche.
Help clients choose their offer using the AI platform and market demand indicators.
Select a business name, domain, and setup prerequisites.
Explain the 90-day roadmap clearly and confidently.
Provide clients with certainty on their niche, offer, business name & domain, and roadmap for the first 7–90 days.
Support clients in removing confusion or hesitation by reinforcing confidence and clarity.
Handle niche, offer, and business name setup using the internal AI platform.
Document insights, background, and decisions in the platform.
Brief internal teams about branding, website setup, and campaign preparation.
Maintain high communication quality with professionalism, warmth, and clarity.
Guide clients confidently through the onboarding toolkit and required decisions.
Handle beginner-level objections, uncertainty, and confusion.
Coordinate with support teams to ensure clear post-onboarding handover.
Flag complex cases to senior CS or Special Ops when needed.
Schedule follow-up onboarding touchpoints.

What We're Looking For

2–4+ years in Customer Success, Client Onboarding, Coaching, or Account Management.
Strong communication skills with excellent spoken English.
High EQ and the ability to build trust quickly.
Ability to follow structured scripts while maintaining natural delivery.
Comfortable guiding clients through decisions and providing clear direction.
Tech-savvy; able to navigate multiple platforms during live calls.
Confident presenting or speaking on Zoom.

Nice to Have

Experience in SaaS, AI, digital marketing, consulting, or startup environments.
Experience onboarding clients into subscription or coaching programs.
Familiarity with AI tools, automation, or CRM systems.

Technical Stack

AI platform
Niche Finder AI tool
Zoom

Benefits & Compensation

Competitive compensation
100% remote work
High-impact role with direct client-facing responsibilities
Opportunities for career advancement

Work Mode

This is a global, 100% remote position.

AI Acquisition operates in a fast-scaling, innovation-driven environment where agility, ownership, and excellence are core values. We have a performance-driven culture and offer the opportunity to accelerate your career while working with leaders shaping the future of AI-powered entrepreneurship.