ISTA Personnel Solutions is hiring an Onboarding Coordinator and HR Support professional to manage the end-to-end onboarding process for clinicians providing ABA therapy services across the United States. In this role, you will serve as the first point of contact and the face of the company, delivering a professional, organized, and positive onboarding experience.
What You'll Do
- Manage the onboarding process for clinicians providing ABA services.
- Communicate directly with clinicians via phone and email to collect required documentation.
- Review and verify onboarding documentation for completeness and accuracy.
- Perform data entry and maintain accurate records within internal systems.
- Proactively follow up on outstanding documents and onboarding requirements.
- Handle multiple onboarding tasks simultaneously in a fast-paced environment.
- Provide a professional, friendly, and confident first impression of the company.
- Identify process improvements and assist with additional administrative tasks as needed.
What We're Looking For
- Previous experience in recruitment, HR, onboarding, or administrative support.
- Excellent verbal and written English communication skills.
- Highly organized and detail-oriented.
- Friendly, professional, and confident when engaging with clinicians.
- Proactive and able to manage multiple tasks efficiently.
- Comfortable working within structured processes while also thinking outside the box when needed.
- Able to thrive in a fast-paced, deadline-driven environment.
- Basic computer skills and navigation.
- Proficiency in MS Office and Outlook.
- Comfortable performing accurate data entry and system updates.
- Fixed fibre line with a minimum speed of 25 Mbps (upload & download) and wired Ethernet capability.
- Reliable power backup to manage load shedding or outages.
Nice to Have
- Experience in ABA Therapy/Services industry.
- Experience in the Healthcare industry.
Technical Stack
- MS Office
- Outlook
Work Mode
This is a fully remote position that operates on Eastern Standard Time (EST) hours.
