Open Doors ABA is hiring an Onboarding Associate to manage new hire onboarding, HR documentation, credentialing support, and general HR operations. This role is central to creating a seamless employee experience and ensuring compliance within our mission-driven, fast-paced healthcare startup.

What You'll Do

Oversee and execute all aspects of the new hire onboarding process, ensuring a seamless and welcoming experience.
Prepare and distribute onboarding materials, coordinate new hire paperwork, and manage documentation.
Maintain accurate and confidential HR records, ensuring all new hire documentation is complete and compliant.
Maintain documentation for annual renewals (e.g., licenses, certifications) and manage background check processes.
Provide support for credentialing processes, assisting with documentation collection, data entry, and tracking for provider enrollment.
Assist with Revenue Cycle Management (RCM) related administrative tasks as needed.
Act as a key point of contact for new hires during their onboarding journey, addressing inquiries and ensuring a smooth transition.
Collaborate with various teams to ensure all HR and operational needs are met.
Provide support for various HR projects and initiatives, including assisting with policy implementation.
Assist with termination processes as needed.
Adapt responsibilities to meet the evolving needs of the organization as it grows.

What We're Looking For

Based in the Philippines.
1-3 years of relevant administrative support or HR experience.
Foundational understanding of data entry, documentation, and administrative workflows.
Proven ability to work effectively within a team environment and manage tasks independently with minimal supervision.
Keen eye for detail and a methodical approach to managing documentation and data.
Strong attention to detail and a systematic approach to identifying and resolving discrepancies.
Clear and effective written and verbal communication skills.
Ability to collaborate effectively with internal teams, new hires, and external stakeholders.
Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities.
Proficient in Google Suite, Slack, and CRM/support software.
Comfortable learning new HRIS, EHR, or similar management tools.
Passion for our mission to democratize autism care and empower providers.
Comfortable thriving in a dynamic, fast-paced startup environment, embracing change, and navigating ambiguity.

Nice to Have

Experience ideally within a healthcare setting or a fast-paced environment.
Eagerness to learn and develop expertise in HR best practices, compliance, and basic credentialing/RCM standards.
A proactive approach to identifying opportunities for improving administrative workflows and data management practices.