L.A. Care Health Plan is looking for an OnBase Workflow Developer and Administrator III to design, develop, and maintain enterprise workflows within the OnBase platform. Your work will support health plan operations through document management automation and optimization. You will serve as a Subject Matter Expert (SME) and mentor for other staff, contributing to L.A. Care’s mission of providing access to quality health care for Los Angeles County's vulnerable and low-income communities.
What You'll Do
- Design and develop complex OnBase workflows using OnBase Studio to support business needs across departments.
- Create and manage OnBase document types, keywords, and Auto Fill Keysets (AFKS).
- Define platform standards, development best practices, naming conventions, and governance frameworks for OnBase use.
- Administer user and user group configurations, roles, and permissions within OnBase.
- Develop and maintain Unity Forms, data validations, and document import forms.
- Create scheduled jobs for Document Import Process (DIP) and AFKS data loads.
- Develop and implement Unity scripts using C#.NET and integrate OnBase solutions with REST APIs.
- Lead configuration and implementation of Smart Capture, Hot Keys, and App Enabler for automation.
- Collaborate with business teams to analyze process requirements and implement workflow improvements.
- Provide production support, troubleshooting, and maintenance for OnBase systems.
- Partner with internal departments to ensure all development complies with enterprise security, privacy, and regulatory requirements.
- Apply subject matter expertise in evaluating business operations and processes.
- Identify areas where technical solutions would improve business performance.
- Consult across business operations, provide mentorship, and contribute specialized knowledge.
- Ensure program deliverables meet the needs of the department, organization and legislation's policies, standards, and best practices.
- Provide training and recommend process improvements as needed.
What We're Looking For
- Bachelor's Degree in Computer Science or a Related Field (or equivalent education/experience).
- At least 5 years of experience working with Hyland OnBase development, workflow design, and administration.
- Experience integrating OnBase with external applications using APIs.
- Proficient in Hyland OnBase Workflow Studio, Unity Forms, C#.NET scripting, and system administration.
- Strong understanding of document management principles, automation, and security compliance.
- Excellent verbal, written communication and presentation skills.
- Ability to work effectively both independently and as part of a team.
- Ability to produce deliverables and tasks on time.
- Excellent analytical and problem-solving skills.
- Advanced C#.NET scripting and automation skills.
- Hyland OnBase training in workflow and administration modules.
- Availability required during standard business hours (8:00 AM to 5:00 PM) and during deployments or production support windows, including weekends if needed.
Nice to Have
- Master's Degree in Information Technology or a Related Field.
- Healthcare payer or regulated industry experience.
- Experience with Smart Capture, App Enabler, and enterprise data integration tools.
- Hyland Certified OnBase Administrator (OCA).
- Hyland Certified Workflow Developer (OCWFD).
- Advanced OnBase integration and API training.
Technical Stack
- Hyland OnBase, OnBase Studio, Unity Forms
- C#.NET, REST APIs
- Smart Capture, App Enabler
Benefits & Compensation
- Compensation Range: $105,267.00 (Min.) - $139,478.00 (Mid.) - $173,689.00 (Max.)
- Paid Time Off (PTO)
- Tuition Reimbursement
- Retirement Plans
- Medical, Dental and Vision
- Wellness Program
- Volunteer Time Off (VTO)
Work Mode
This position is onsite.
L.A. Care Health Plan is an equal opportunity employer.
