Geeks on Site is hiring an On-Call IT Field Technician to provide hands-on, onsite technical support in Minneapolis, MN. As an independent contractor, you will be dispatched to customer locations to resolve a wide range of issues for residential and small business clients, working autonomously to complete service calls.
What You'll Do
- Diagnose and repair hardware and software issues on Windows and macOS systems
- Resolve boot errors, operating system issues, and login problems
- Set up or troubleshoot Wi-Fi and wired internet connections
- Replace or upgrade hardware components like HDDs, RAM, and cooling fans
- Configure or connect printers and scanners from brands like Canon, HP, and Brother
- Address common printer error codes related to ink absorbers, paper feed, and connectivity
- Perform general maintenance on multifunction printers (MFPs)
- Reinstall operating systems using bootable USBs or recovery media
- Install remote tools or shortcuts as requested by customers
- Communicate clearly with customers and provide basic post-service support
- Document service visits thoroughly and escalate complex issues when needed
What We're Looking For
- Ability to troubleshoot and repair PCs and Macs
- Ability to diagnose and resolve network connectivity issues
- Ability to repair or configure printers and scanners
- Ability to work independently at customer sites
Technical Stack
- Operating Systems: Windows, macOS
- Printer Brands: Canon, HP, Brother
Team & Environment
You will operate as an independent contractor within our national technician network, managing your own schedule and service calls.
Work Mode
This is an on-call, onsite field technician role based in Minneapolis, MN. You will travel locally to customer locations for every service call. Geeks on Site operates in multiple U.S. cities.
Geeks on Site is an equal opportunity employer.
