Responsibilities
- Manage file creation and all services associated with freight forwarding and logistics
- Assist with account start-up. Liaison with sales to ensure required documentation/information needed for the SOP are provided.
- Monitor/audit files weekly for compliance of estimate input, profit margin setting and timely invoicing
- Assist clients in their day by day requests related to export/import documentation in order to ensure proper execution to the transportation files
- Provide clients with complete Sailing details in order to ensure proper flow in information is guaranteed
- Liaise with Ocean lines in order to procure the best possible solutions (capacity and cost) to be utilized upon execution of transportation files
- Liaise with DPW internal Network and external Partner Agents in order to guarantee the best possible service assistance
- Act quickly upon possible emergency situations that may arise within the life of an Ocean file
- Network with your fellow Operations colleagues to ensure proper support is given in case of workflow overload
Requirements
- Degree in logistics/supply chain or a similar discipline
- Minimum 2 years´ experience in Freight Forwarding industry with a focus on Ocean Freight
- Ability to prioritize multiple tasks to meet various deadlines
- Intermediate computer skills with a proficiency in MS Office (Outlook, Word, Excel & PowerPoint)
- Strong analytical skills including ability to analyze numbers and attention to detail
- Excellent command in both English and German
Benefits
- Exciting and challenging roles within a growing international organization
- Opportunities for personal growth and self-development within an informal atmosphere
- Market competitive compensation package
Work Arrangement
On-site — Hamburg
Additional Information
- Language requirements: Excellent command in both English and German
