Nuvance Health Med Practice CT is hiring for a full-time role providing essential clerical and administrative support to coordinate patient care activities. You'll be a key point of contact, ensuring smooth daily operations and a professional experience for our patients.
What You'll Do
- Ensure accuracy of patient information, including demographics and insurance.
- Perform reception duties and communicate pleasantly and effectively with customers.
- Answer phones, route calls, take messages, convey information, and assure accurate communication.
- Register, verify, and schedule patient appointments, testing, and referrals.
- Reschedule cancelled, no-show, and tickler appointments.
- Process record requests, including copying, billing, charging, and recording.
- Collect co-pays and reconcile moneys for deposit.
- Obtain and coordinate record retrieval for new and established patients.
- Complete audits as assigned.
- Perform intake and processing of medical records and other documentation and correspondence via eFax.
- Present a professional appearance and image.
- Fulfill all compliance responsibilities related to the position.
What We're Looking For
- High School Diploma/GED or equivalent.
- 1 year of customer-related experience.
Nice to Have
- 1+ years of healthcare experience.
Benefits & Compensation
- $500 Sign On Bonus (External Hires Only).
- Compensation: $17.72 - $33.48 per hour (Pay per years of relative experience).
Work Mode
This position is hybrid and based in Danbury, CT and Ridgefield, CT.
Nuvance Health is an Equal Opportunity Employer, including disability/vets.
