NinjaOne is seeking a talented and motivated Enterprise Solutions Engineer to join our growing Enterprise organization. You will be responsible for the strategic technical relationship and functional aspects of the NinjaOne platform to prospects, users, and partners across a determined region, ensuring they understand and can best utilize our products.

What You'll Do

Provide technical expertise and onboarding/implementation support to enterprise clients, explaining the functional and technical aspects of NinjaOne's products and services.
Conduct product demonstrations and proof-of-concept implementations for prospects and stakeholders.
Assist in resolving technical issues and answering complex product-related questions.
Liaise between Enterprise Account Executives and the Solutions team for additional technical assistance.
Collaborate with enterprise partners and enablement teams to develop and execute sales strategies.
Fully engage in pre-planning steps for proof-of-concepts and proactively interact with customers to prepare.
Partner with Enablement teams to create and deliver technical training sessions to enhance partner knowledge.
Support the development of sales collateral and technical documentation for partner use.
Build and maintain strong relationships with Enterprise partners, serving as a trusted technical advisor.
Work closely with Enterprise Account Managers to maintain customer relationships and pursue new sales opportunities.
Act as an advocate and liaison for Support needs, taking initiative to educate processes and keep customers informed.
Participate in partner events, trade shows, and conferences to promote NinjaOne's solutions.
Stay current with industry trends, competitive landscapes, and emerging technologies.
Provide feedback to product management teams on partner and customer needs.
Share knowledge of issues and corresponding resolutions or workarounds with partner teams.

What We're Looking For

5+ years' experience as a Sales Engineer.
Strong technical background with proficiency in Windows systems (Windows registry, services, etc.) and IT infrastructure.
Working knowledge of Linux/Mac.
Knowledge of networking and security concepts.
Fluent in French and English.
Ability to exercise sound judgment and prioritize based on customer impact.
Polished verbal and written communication skills to explain complex technical concepts to both technical and non-technical audiences.
Skillfully build and maintain relationships, both in-person and virtually.
Ability to work independently and with a team in a global environment.
Ability to efficiently multi-task with several tools, work independently and prioritize tasks.
Highly organized.
Driven and self-motivated.
Willingness to travel as needed to support client meetings, partner engagements and events.

Nice to Have

Preferable experience in an Enterprise focused role.
Experience with remote monitoring and management (RMM) tools, IT service management (ITSM), or similar technologies.
Bachelor's degree in computer science, Engineering, or a related field is recommended but not required.

Technical Stack

Windows systems
Linux/Mac
Networking and security concepts
RMM tools
ITSM

Team & Environment

You will report to the Sr. Director of Enterprise Solutions Engineering. Key stakeholders include Enablement, Sales Leadership, Solutions Engineers, Product Management and Development.

Benefits & Compensation

Flexible working hours with remote office options.
Grow personally and professionally with one of the fastest growing companies.
Access to Corporate Benefits Platform with discounts for brands.
Develop your skills through our renowned training platform.
Receive competitive compensation.
Collaborate with a curious, kind, international and intercultural workforce.

Work Mode

This role is hybrid, based in Germany.

NinjaOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law.