ElevenLabs is looking for an Enterprise Solutions Engineer to join a driven team scaling our voice AI platform for a growing customer base. Your mission is to efficiently deliver technical solutions to enterprise customers while improving internal processes and supporting our sales teams.
What You'll Do
- Collaborate strategically with Account Executives to enhance the technical aspects of the sales process.
- Work directly with customer and prospect technical contacts to provide bespoke support and architect solutions.
- Craft compelling technical demonstrations that clearly communicate our product's value proposition.
- Create technical enablement resources that amplify our sales team's effectiveness and technical fluency.
- Build self-service tools and documentation that empower customers to implement solutions independently.
- Identify opportunities to productize common integration patterns or features and work with our product teams to make these real.
What We're Looking For
- Passion for AI, technology, and ElevenLabs products.
- Enjoyment in working directly with customers, iterating on solutions, and providing tailored support.
- Talent for identifying patterns that can be standardized and scaled.
- Strong empathy for customers, sales, and product teams.
- A strong technical background to help customers architect integrations between our solutions and their existing systems.
- Experience working with customers, even in student clubs or side projects, with an interest in close technical collaboration.
- Proficiency in Python, inclusive of a deep understanding of software development, software architecture, and common integration patterns.
- Excellent communication skills with the ability to adapt messaging to different audiences.
Technical Stack
- Python
Team & Environment
Work as part of a driven team.
Benefits & Compensation
- Learning & development: Annual discretionary stipend towards professional development.
- Social travel: Annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual company offsite: We bring the entire company together at a new location every year.
- Coworking: If you’re not located near one of our main hubs, we offer a monthly coworking stipend.
Work Mode
This is a global role. We prioritize your talent, not your location.
ElevenLabs is an equal opportunity employer.
