NinjaOne is looking for an Enterprise Solutions Engineer - French to join our expanding Enterprise organization. In this role, you will own the strategic technical relationship for the NinjaOne platform with prospects, users, and partners across a determined region, ensuring they understand and can best utilize our products.
What You'll Do
- Provide technical expertise and onboarding support to enterprise clients, explaining functional and technical aspects of our platform.
- Conduct product demonstrations and proof-of-concept implementations for prospects and stakeholders.
- Assist in resolving technical issues and answering complex product-related questions.
- Liaise between Enterprise Account Executives and the Solutions team for additional technical assistance.
- Collaborate with enterprise partners and enablement teams to develop and execute sales strategies.
- Fully engage in pre-planning steps and proactively interact with customers to prepare.
- Partner with Enablement teams to create and deliver technical training sessions.
- Support the development of sales collateral and technical documentation for partner use.
- Build and maintain strong relationships with Enterprise partners as a trusted technical advisor.
- Work closely with Enterprise Account Managers to maintain customer relationships and pursue new sales opportunities.
- Act as an advocate and liaison for Support needs, educating on processes and keeping customers informed.
- Participate in partner events, trade shows, and conferences to promote NinjaOne's solutions.
- Stay current with industry trends, competitive landscapes, and emerging technologies.
- Provide feedback to product management teams on partner and customer needs.
- Share knowledge of issues and corresponding resolutions with partner teams.
What We're Looking For
- 5+ years of experience as a Sales Engineer.
- Strong technical background with proficiency in Windows systems and IT infrastructure, plus working knowledge of Linux/Mac.
- Knowledge of networking and security concepts.
- Fluent in both French and English.
- You exercise sound judgment and prioritize based on customer impact.
- Polished verbal and written communication skills, with the ability to explain complex technical concepts to varied audiences.
- You skillfully build and maintain relationships, both in-person and virtually.
- Ability to work independently and with a team in a global environment.
- You are highly organized and can efficiently multi-task, prioritize, and follow procedures.
- You see ambiguity as an opportunity to clarify understanding, needs, and expectations.
- Driven and self-motivated; you set the pace for yourself and others.
- You are seen as a problem solver by customers, clients, and teammates.
- Willingness to travel as needed to support client meetings, partner engagements, and events.
Nice to Have
- Experience in an Enterprise-focused role.
- Experience with remote monitoring and management (RMM) tools, IT service management (ITSM), or similar technologies.
- A Bachelor's degree in computer science, Engineering, or a related field.
Technical Stack
- Windows systems
- Linux/Mac
- Networking and security concepts
- Remote monitoring and management (RMM) tools
- IT service management (ITSM)
Team & Environment
You will report to the Sr. Director of Enterprise Solutions Engineering. Key stakeholders include Enablement, Sales Leadership, Solutions Engineers, Product Management, and Development.
Benefits & Compensation
- Flexible working hours with remote office options.
- Grow personally and professionally with one of the fastest growing companies.
- Access to our Corporate Benefits Platform with discounts for major brands.
- Develop your skills through our renowned training platform.
- Receive competitive compensation.
- Collaborate with a curious, kind, international and intercultural workforce.
Work Mode
This is a hybrid role based in the UK.
NinjaOne provides equal employment opportunity to all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law.
