ElevenLabs is hiring an Enterprise Solutions Engineer to join a driven team unlocking the full potential of our voice AI platform. You will scale our technical solutions to a growing enterprise customer base by providing bespoke support, improving internal processes, and empowering our sales teams.
What You'll Do
- Collaborate strategically with Account Executives to enhance the technical aspects of the sales process.
- Work directly with technical customer contacts to provide bespoke support and architect solutions.
- Craft compelling technical demonstrations that clearly communicate our product's value proposition.
- Create technical enablement resources that amplify our sales team's effectiveness and technical fluency.
- Build self-service tools and documentation that empower customers to implement solutions independently.
- Identify opportunities to productize common integration patterns or features, and work with our product teams to make these real.
What We're Looking For
- A passion for AI, technology, and ElevenLabs products.
- Enjoyment of working directly with customers, iterating on solutions, and providing tailored support.
- A talent for identifying patterns that can be standardized and scaled.
- Strong empathy for customers, sales, and product teams.
- A strong technical background for helping customers architect integrations between our solutions and theirs.
- Experience working with customers.
- Proficiency in Python, inclusive of a deep understanding of software development, software architecture, and common integration patterns.
- Excellent communication skills with the ability to adapt messaging to different audiences.
Technical Stack
- Python
Benefits & Compensation
- Innovative culture: part of a generational opportunity to define the trajectory of AI.
- Growth paths: countless opportunities to drive impact beyond your immediate role.
- Learning & development: annual discretionary stipend for professional development.
- Social travel: annual discretionary stipend to meet up with colleagues.
- Annual company offsite in a new location.
- Co-working: monthly co-working stipend if not located near a main hub.
Work Mode
This is a global role open to candidates in Bangalore, Dublin, London, New York, San Francisco, Tokyo, and Warsaw. We prioritize your talent, not your location.
ElevenLabs is an equal opportunity employer.
