Peachtree Group is seeking a dedicated Night Auditor to join our team. In this role, you will conduct all nightly audit-related duties while providing exceptional guest service at the hotel's front desk, ensuring a smooth operation during the overnight shift.
What You'll Do
- Perform nightly audit duties including balancing, daily paperwork, and shift reports.
- Greet, register, and assign rooms to guests, processing registrations and collecting payment.
- Prepare express checkout folios and maintain accurate room status inventory.
- Communicate all pertinent shift information to the Front Office Manager, General Manager, and other desk staff.
- Maintain and clean the lobby and bathrooms as needed.
- Communicate all information to the following shift to ensure a smooth transition.
- Work closely with all hotel departments to ensure the highest quality of customer service.
- Answer inquiries pertaining to hotel services, guest registration, and local shopping, dining, entertainment, and travel.
- Explain in-room and hotel features to guests.
- Complete all required shift paperwork and night audit reports daily.
- Check the front desk log for problems and special requests.
- Count cash and maintain the accuracy of the issued cash drawer at the beginning and end of each scheduled shift.
- Proactively think, keeping guest security always in mind, and create a safe, clean, and friendly work environment.
What We're Looking For
- Proven experience in a front desk or audit role, preferably within hospitality.
- Strong attention to detail and accuracy with financial and administrative tasks.
- Excellent customer service and communication skills.
- Ability to work independently during overnight hours.
- Basic computer proficiency for processing registrations and reports.
- A commitment to maintaining a clean, safe, and secure environment.
Team & Environment
You'll join a friendly and motivated team environment focused on creating a warm and welcoming guest experience.
Benefits & Compensation
- Medical, dental, vision, disability, and life insurance.
- Generous 401(k) retirement match.
- Paid Holidays and Paid Time Off.
- Access to Employee Assistance Program and Fund.
Work Mode
This is an onsite position located in Palmdale.
Peachtree Group is an equal opportunity employer.
