Akamai Technologies is hiring a Network Infrastructure Engineer to maintain the stability and performance of our global platform. In this maintenance-focused role, you will remotely diagnose hardware problems, facilitate router repairs, manage hardware assets, and interact with datacenter and ISP staff. You'll work with a worldwide team of field technicians and external partners to ensure our infrastructure meets high standards of reliability.
What You'll Do
- Manage projects for server deployments and network installations through collaboration with cross-functional technical teams.
- Manage remote hardware assets and troubleshoot issues remotely.
- Diagnose switch and router problems to ensure stability of the Akamai platform.
- Work closely with field technicians, ISPs and Akamai partners for installation and maintenance of Akamai Network Infrastructure.
- Train and mentor new engineers and technicians to share knowledge and up-skill your team.
What We're Looking For
- 2-4 years of experience and a High School / Bachelor's degree or its equivalent.
- Experience in network technologies and basic knowledge of routing protocols.
- Experience with JunOS and CiscoIOS.
- The ability to interpret Ethernet port errors, optical power levels and Tx/Rx thresholds, and other port diagnostic metrics.
- Experience with Datacenter portals.
Technical Stack
- JunOS
- CiscoIOS
Team & Environment
You will be part of the Edge Platform team, working with a worldwide team of field technicians and external partners.
Benefits & Compensation
- FlexBase, Akamai's Global Flexible Working Program.
- Benefits surrounding health, finances, family, time at work, and time pursuing other endeavors.
Work Mode
This position follows a hybrid work model.
Akamai Technologies is an equal opportunity employer.
