At UnitedHealth Group / Optum, we are on a mission to help people live healthier lives and make the health system work better for everyone. We are looking for a Network Consultant to join us in supporting this mission by maintaining and improving the critical network infrastructure that enables health outcomes. This role focuses on supporting remote site and data center networks through both ticket and project-based work.
What You'll Do
- Support and troubleshoot remote site and data center networks consisting of Cisco routers and switches, Cisco ASA and Palo Alto firewalls, Meraki SDWAN, and Citrix NetScalers
- Handle ticket and project-based work intake for network design, implementation, and troubleshooting
- Participate and contribute in low- and high-level design discussions, review and add to implementation plans, and review and add to acceptance test plans
- Participate in the change management process to ensure all work is properly authorized and documented
- Perform maintenance, support, and troubleshoot network equipment, including hardware installs and software upgrades
- Be comfortable in unknown environments, taking a consultative approach to resolving complex issues
- Collaborate with other engineers and support teams
- Be familiar with business partner and Optum configuration standards and process requirements
- Implement and enforce security procedures to ensure the Company's data is secure and accessed by only those that need access to it
- Create and maintain documentation in relation to network configuration, mapping, processes, and service records
- Proactively evaluate network performance, identify bottlenecks, and find ways of improvement, to ensure long-term efficiency of the network
What We're Looking For
- Undergraduate degree or equivalent experience
- 5+ years in a Network Engineering role (Cisco, etc.)
- 5+ years of knowledge of core networking concepts and routing protocols (Vlans, VRFs & VPNs, EIGRP, OSPF & BGP)
- 5+ years of experience with logical design models (L2/L3, Spanning tree, VRF, VTP, VLANs, physical cabling)
- 3+ years of experience with configuration and troubleshooting Firewalls (Palo Alto preferred) and Load Balancers (Netscaler or F5 preferred)
- 2+ years of experience with Virtualization, and Application Centric Infrastructure
Technical Stack
- Cisco routers and switches
- Cisco ASA
- Palo Alto firewalls
- Meraki SDWAN
- Citrix NetScalers
- Routing Protocols: EIGRP, OSPF, BGP
We are guided by an inclusive culture and offer comprehensive benefits and career development opportunities. We are also committed to mitigating our environmental impact and delivering equitable care.
