Salesforce, Inc. is looking for a Named Account Executive, Non-Profit: Enterprise to establish and nurture strong relationships with strategic non-profit organizations. You will act as the CEO of your business, developing a deep understanding of your customers' unique requirements and demonstrating how Salesforce products can help them achieve their mission-critical objectives.
What You'll Do
- Develop an in-depth understanding of Salesforce products and solutions.
- Act as the primary point of contact, ensuring client inquiries and concerns are addressed promptly.
- Stay informed about industry trends and competitive offerings.
- Develop key customer stakeholder relationships and drive customer satisfaction.
- Understand customer challenges and develop a strong point of view on how Salesforce can partner to help.
- Develop and drive the overall long-term strategy for the account, aligned to customer business objectives.
- Coordinate internal Salesforce resources to meet customer business needs.
- Perform account planning at assigned accounts, coordinating with Prime and Cloud sales resources to ensure strategic alignment.
- Share Salesforce value proposition for existing and/or new customers.
- Keep clients informed about new product features, updates, and enhancements relevant to their needs.
- Identify and drive growth opportunities within existing accounts and work towards expanding Salesforce services.
- Address and resolve client issues in a timely and efficient manner.
- Utilize data analysis to pinpoint areas for improvement and make data-driven recommendations.
What We're Looking For
- 7-10 years of full cycle SaaS closing experience.
- Outstanding communication and interpersonal skills.
- Willingness and ability to travel to client locations as required.
- Strong problem-solving and negotiation abilities.
- Experience building global engagement across multiple lines of business and broadening product support within an organization.
- Experience collaborating with internal team members like Solutions Engineers, Customer Success Managers, Product Managers, and Co-Prime teammates.
- Financial Acumen.
- Solid career longevity and track record of success.
- Understands what an account plan/mutual close plan is and how it leads to success.
- Solid business acumen around forecasting and customer management.
- Self-motivated with a commitment to achieving and exceeding sales targets.
Benefits & Compensation
- Compensation: For New York-based roles: $132,650 to $231,200. For New Jersey based roles: $132,650 to $231,200.
- Time off programs.
- Medical, dental, vision insurance.
- Mental health support.
- Paid parental leave.
- Life and disability insurance.
- 401(k) retirement plan.
- Employee stock purchasing program.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law.
