Omilia is hiring a MyEyeDr. Careers

About the Role As a Strategic Workforce Optimization Specialist, you will facilitate the evolution, implementation, and continuous refinement of our Organizational Resource Management Framework, ensuring precise project deliverables within established timelines. You will drive the systematic development of resource allocation processes, encompassing training resources, technological enhancements, and operational methodologies. This position demands collaborative engagement across organizational layers, cultivating robust relationships with field and cross-functional organizational partners. This is a hybrid collaborative role, providing flexible work configuration from our Raleigh, NC or Vienna, VA operational centers. Primary Responsibilities - Orchestrate Workforce Management System to guarantee strategic implementation and project execution - Develop sophisticated labor projection models utilizing transactional insights and standardized time metrics - Conduct comprehensive operational efficiency studies to validate and refine labor allocation strategies - Analyze fiscal implications of workforce management outcomes, evaluating seasonal performance variations - Collaborate with Internal Operations to optimize workload distribution and task assignment protocols - Establish strategic partnerships across operational domains to proactively identify improvement opportunities - Design intuitive training methodologies to enhance system adoption and operational effectiveness - Represent end-user perspectives during systemic transformation initiatives - Generate comprehensive operational documentation and procedural guidelines - Facilitate system training for diverse organizational stakeholders - Generate strategic labor reporting to support payroll and scheduling optimization - Develop exception tracking mechanisms to identify strategic business opportunities - Maintain vendor relationships and ensure project accountability - Engage with office management to preserve contextual operational understanding - Support assigned organizational objectives Candidate Profile - 1-3 years workforce planning or resource optimization experience - 1-3 years healthcare/retail operational background - Bachelor's degree in Mathematics, Statistics, Finance, or equivalent professional credentials - Demonstrated aptitude for solving complex labor allocation challenges - Proficiency in time and motion study methodologies - Advanced Microsoft Office suite capabilities - Exceptional data interpretation and communication skills - Rapid technological adaptability - Strong analytical and critical thinking capabilities - Outstanding customer service orientation - Superior written and verbal communication expertise - Exceptional multitasking and deadline management skills Professional Growth Opportunities - Comprehensive career development programs - Extensive benefits package including medical, dental coverage - Vision insurance and associate product discounts - Competitive 401(k) retirement matching - Immediate paid time off and holiday accrual Organizational Overview MyEyeDr. represents a transformative healthcare vision experience, combining professional medical expertise with innovative retail engagement. We prioritize patient-centric care, accessibility, and personalized service. Our mission transcends traditional healthcare, focusing on empowering individuals to optimize their visual health and lifestyle. We seek passionate professionals committed to meaningful patient interactions, continuous personal development, and organizational excellence. Our inclusive environment celebrates diversity, innovation, and collaborative growth. MyEyeDr. is an Equal Opportunity Employer committed to fostering an inclusive workplace that values individual differences, ensuring fair consideration for all qualified candidates regardless of personal characteristics.