Responsibilities
- Compute Knock Bridge Loan advance amounts using internal formulas and guidelines.
- Condition loan files correctly based on the application and supporting documents.
- Provide consistent internal updates on loan status and approval progress.
- Communicate clearly and professionally with external Lending Partners, Agents, and Borrowers.
- Examine title reports and homeowners/flood insurance to protect Knock's lien position and security interest.
- Manage and process a daily loan pipeline efficiently while meeting company turnaround times.
- Stay current with all company policies, procedures, industry regulations, and changes affecting Knock and the industry.
- Continuously learn and grow while mentoring others within and beyond your team.
- Handle ad-hoc projects as needed and proactively support the team wherever help is required.
Requirements
- Proven experience as a Senior Mortgage Loan Processor or Junior Underwriter with solid knowledge of underwriting processes and lending systems.
- Strong analytical thinking and decision-making skills to interpret and apply lending guidelines effectively.
- Excellent organizational skills to manage multiple competing priorities and meet deadlines in a fast-paced startup environment.
- Exceptional written and verbal communication skills; a natural over-communicator.
- Proven efficiency in managing multiple tasks simultaneously.
- Quick learner with the ability to adopt new technologies and enhance skills through self-learning, research, and asking the right questions.
- Passion for real estate disruption and excitement to make a meaningful impact in people's lives.
- Ability to thrive in a dynamic, fast-changing growth environment and confidently share new ideas.
- Strong knowledge of various loan products, credit reports, and debt-to-income ratios.
- Demonstrated success working 100% remotely and collaborating with a distributed national team.
- High school diploma or equivalent experience.
- Minimum of 3 years of relevant industry experience.
- Belief in creating diverse, equitable, and inclusive practices that further the company's commitment to making an impact, learning, putting people first, being open, and courageous.
Benefits
- Top-tier medical, dental, and vision benefits for full-time employees starting on the first day of employment.
- Flexible Paid Time Off for full-time employees.
- Paid parental leave for all full-time employees: 12 weeks for the birthing parent, 6 weeks for the non-birthing parent.
- $1,000 annually for professional development.
- Life, AD&D, and Disability insurance for full-time employees.
- 401K (noncontributory by the company) for all employees.
- $75 monthly allowance for health and wellness.
- Up to $400 monthly for a co-working space for eligible employees.
- $100 monthly allowance for home internet, mobile phone, or other communication devices.
- $2,500 referral bonus for eligible employees.
Compensation
$70,000 USD base salary plus incentive plan (bonus); on-target earnings (OTE) are $97,000 USD, performance-based and not guaranteed.
Work Arrangement
Remote (U.S.-based)
Other
- Physical Requirements: Set up and constantly operate a computer; communicate and exchange accurate information via telephone or internet video applications.
- The candidate must be able to perform the essential functions of the job, with or without reasonable accommodation.
- Salary: $70,000 USD + incentive plan (bonus). On-target earnings (OTE) are $97,000 USD and are performance-based and not guaranteed.
- This job posting expires on August 1, 2026.
- The actual offer, reflecting the total compensation package and benefits, will be at the company’s sole discretion and determined by factors including but not limited to years of experience, job level, geographic location, and other relevant business considerations.
- The company also reserves the right to amend or modify this job description, employee perks, and benefits at any time.
- Employees eligible for bonus and/or commission will be provided details in the offer letter.
- Equal Opportunity Employer: The company provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, gender, gender identity, gender expression, national origin, ancestry, age, physical or medical disability, medical condition, marital status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable US federal, state, or local laws.
- Internal Applicants: If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.
- Recruiter Policy: Please no recruitment firm or agency inquiries — you will not receive a reply from us.
- Application Tip: PDF is our preferred format for resumes and any other attachments.
