Jasper is seeking a Mid-Market Account Manager to partner with innovative marketing teams and expand their use of Jasper's Marketing AI solutions. You will act as a strategic advisor to strengthen partnerships, uncover new use cases, and drive meaningful revenue growth across a portfolio of existing mid-market accounts.
What You'll Do
- Own a portfolio of mid-market customers and drive new revenue growth through expansion, cross-sell, and upsell opportunities.
- Build strong, trust-based relationships with key stakeholders across marketing, IT, and leadership teams.
- Deeply understand each customer's business goals and craft strategies that connect Jasper's AI solutions to their biggest opportunities.
- Deliver insightful business reviews and growth recommendations that highlight impact, ROI, and future potential.
- Partner closely with Customer Success, Product, and Sales Engineering to ensure customers experience seamless adoption and clear outcomes.
- Identify whitespace within existing accounts — discovering new use cases and teams where Jasper can add value.
- Consistently meet or exceed quarterly new revenue goals.
- Use data and insights to forecast accurately, prioritize opportunities, and drive strategic account planning.
- Bring the customer voice back into Jasper, helping shape product direction and marketing messages that resonate.
- Share learnings, wins, and creative growth plays with your peers to contribute to a high-performing, collaborative culture.
What We're Looking For
- 4+ years of B2B SaaS experience.
- At least 2 years focused on managing and growing mid-market accounts.
- A strong record of driving new revenue through expansion and cross-sell opportunities.
- Deep experience in consultative selling and value-based conversations with VP and C-level stakeholders.
- Ability to turn complex technology into clear, impactful business outcomes.
- Technical fluency in SaaS products — comfortable discussing integrations, APIs, and workflow alignment.
- Experience building account plans and growth strategies based on customer needs and adoption data.
- Familiarity with CRM tools like Salesforce for tracking pipelines and forecasting.
- A collaborative, team-first mindset that thrives in cross-functional environments.
- A natural relationship builder who combines empathy with commercial drive focused on helping customers succeed while achieving ambitious goals.
Nice to Have
- Passion for AI and curiosity about how it's transforming marketing and creative work.
Technical Stack
- CRM tools like Salesforce.
Team & Environment
This role reports to the Director of Mid-Market Sales.
Benefits & Compensation
- On-Target Earnings (OTE): $200,000.
- Comprehensive Health, Dental, and Vision coverage beginning on the first day for employees and their families.
- 401(k) program with up to 2% company matching.
- Equity grant participation.
- Flexible PTO with a FlexExperience budget ($900 annually).
- FlexWellness program ($1,800 annually).
- Generous budget for home office set up.
- $1,500 annual learning and development stipend.
- 16 weeks of paid parental leave.
Work Mode
This is a remote-first position open to candidates located in the Continental US.
We are an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state or federal laws.
