CVS Health is seeking an experienced Meritain Manager, Account Executive to develop and implement account management and cross-selling strategies for an existing book of business. You will build and maintain strong external and internal relationships to achieve customer satisfaction, revenue, membership, and earnings objectives, serving as the primary interface for all products and services.
What You'll Do
- Develop and execute account management strategy for a strategic, multi-geography or high tier book of business.
- Lead the renewal process to ensure appropriate margins and achieve customer/membership retention targets.
- Assess the competitive environment and develop sales strategies to capitalize on market opportunities.
- Develop and maintain a strategic cross-functional annual business plan and account strategy by customer.
- Work collaboratively within Aetna and across business functions to ensure customer needs are understood.
- Manage customer strategy and relationships for day-to-day contacts, senior management, and key decision makers.
- Understand industry trends and market dynamics and integrate them into the customer and account strategy.
- Lead coordination for communications of any CVS/Aetna news.
- Directly own the financial management and retention of your assigned portfolio.
- Support the New Business Sales team with finalist meetings for new opportunities.
- Be responsible for financial performance, including pricing and negotiation.
What We're Looking For
- 7+ years of Self-funded health care experience.
- 7-10 years of sales and/or account management experience in health care.
- Current life/accident/health license.
- Previous client management experience with a carrier, TPA, or account management with broker experience.
- A history of successful client account retention rate and revenue growth.
- Ability to travel as needed.
- Bachelor’s degree in business or related field, or equivalent work experience.
Nice to Have
- Experience with large National size clients.
Benefits & Compensation
- Salary range: $54,400 - $139,240
- Affordable medical plan options.
- 401(k) plan including matching company contributions.
- Employee stock purchase plan.
- No-cost programs including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
- Paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access.
Work Mode
This is a hybrid position. Candidates must be located in Missouri, Illinois, Indiana, Ohio, Kansas, or Texas.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
