NTT DATA is seeking skilled Mendix Developers to join our support team in Bangalore. You will be responsible for providing Level 1 and Level 2 support for Mendix-based applications, ensuring smooth operations, timely issue resolution, and continuous improvement of support processes. You'll be part of an inclusive, adaptable, and forward-thinking organization.
What You'll Do
- Monitor application health and performance.
- Handle user queries and perform basic troubleshooting.
- Conduct routine checks and validations.
- Escalate unresolved issues to L2 support or development teams.
- Maintain support documentation and the knowledge base.
- Analyze and resolve complex application issues.
- Debug Mendix applications and perform root cause analysis.
- Collaborate with development teams for bug fixes and enhancements.
- Support deployment and release activities.
- Ensure SLA compliance and timely resolution of tickets.
What We're Looking For
- A Bachelor’s degree in Computer Science, IT, or a related field.
- 2 to 5 years of experience in Mendix development and support.
- Strong analytical and problem-solving skills.
- Excellent communication and documentation abilities.
- The ability to work in a fast-paced, collaborative environment.
Nice to Have
- Mendix Rapid or Advanced Developer Certification.
- Experience in Agile/Scrum environments.
- Exposure to cloud platforms like AWS, Azure, or GCP.
Technical Stack
- Mendix low-code platform, including microflows, nanoflows, domain models, and page logic.
- Java, JavaScript, HTML/CSS.
- REST APIs, integration, and data modeling.
- Ticketing tools (e.g., ServiceNow, JIRA).
- DevOps and CI/CD pipelines.
Team & Environment
You will join our support team in Bangalore, working collaboratively to ensure application stability and performance.
Work Mode
This is an onsite position based in Bangalore, India.
NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
