FLG is seeking a Member Support Consultant to be the first point of connection for prospective members, inspiring them to start their wellness journey. This dynamic role drives membership growth through proactive sales, outreach, and building lasting relationships to keep members motivated and engaged.
What You'll Do
- Proactively contribute to club sales budget utilising sales promotions and referrals campaigns.
- Generate and convert high-quality sales leads through community outreach, seeking referrals and identifying new business opportunities.
- Achieve the required number of lead contacts via telephone to maximise sales opportunities.
- Provide sales presentations and tours to prospective members.
- Create great member journeys via positive and personalised interactions.
- Achieve successful outcomes to enquiries.
- Open and close the club as per the club roster.
- Actively involve in member retention programs, inspiring members to continue their fitness journey.
- Make regular service calls to new and existing members to keep them engaged, recommending club-based products to boost their results and amplify their experience.
What We're Looking For
- Current First Aid & CPR certificates.
Benefits & Compensation
- A competitive hourly rate, plus casual loading.
- A complimentary all-access Goodlife membership.
- Anniversary leave days and an additional free gym membership for friends and family as part of our 'recognition for service awards'.
- Career opportunities with Fitness and Lifestyle Group - Asia Pacific's largest diversified fitness group - develop your career across our brands, locations and disciplines.
We pride ourselves on empowering our team to be their authentic selves at work.
