Winning Assistants is hiring a Medical Sales Representative fluent in both Spanish and English. In this full-time remote role, you will support a U.S.-based dental group by driving patient engagement through outbound sales and professional communication.
What You'll Do
- Make outbound sales and cold calls to engage leads and convert them into booked appointments.
- Respond to patient inquiries via phone, email, chat, and text professionally and empathetically.
- Manage appointment calendars, reschedule appointments, and handle inbound calls.
- Organize and prioritize email and text communications, including newsletter delivery.
- Maintain an accurate pipeline using CRM tools and track progress against KPIs.
- Understand and communicate the benefits of dental services and overcome objections.
- Support lead qualification, follow-up, and marketing campaign tracking.
What We're Looking For
- Fluent in both spoken and written Spanish and English.
- Excellent verbal communication and active listening skills.
- Strong customer service mindset with a calm, patient, and empathetic approach.
- Persuasive and confident in converting leads into appointments.
- Clear and professional written communication via email and text.
- CRM proficiency and experience using VoIP phone systems.
- Strong organizational skills and ability to manage multiple tasks.
- Skilled in lead qualification, nurturing, and follow-up.
- Comfortable aligning messaging with marketing campaigns.
- Able to track and record lead sources accurately for reporting.
- Must have relevant work experience.
- Be able to submit an NBI clearance and/or Local Police Clearance background check before onboarding.
- Must be available for video meetings with your camera on (when needed).
Nice to Have
- Experience as a Dental Virtual Assistant (VA).
- Familiarity with dental scheduling software (Open Dental, Dentrix, Eaglesoft).
- Basic understanding of dental terminology and insurance.
- Knowledge of HIPAA compliance and secure patient data handling.
Technical Stack
- CRM tools
- VoIP phone systems
- Dental scheduling software (Open Dental, Dentrix, Eaglesoft)
Team & Environment
This is a remote team position.
Benefits & Compensation
- Dedicated HR & Contractor Support Team.
- Premium VPN Access (Optional).
- HIPAA & Cybersecurity Training + Certification (Provided).
- Top 1% VA Performance Training.
- Client-Approved U.S. Holidays.
- Client-Approved Paid or Unpaid Time Off.
- Access to Tools & Resources.
- Optional Performance-Based Incentives.
- Compensation starting at $6 per hour (depending on experience).
Work Mode
This is a full-time remote role open to a global applicant pool.
Winning Assistants is an equal opportunity employer.
