Petal is looking for a Medical Billing Technician to own the entire medical billing cycle for clients on a biweekly schedule. You will be a key member of our billing operations team, balancing individual file ownership with collaborative team tasks to ensure accurate and timely processing.
What You'll Do
- Validate medical billing entries made by clients using specialized software.
- Write follow-up notes and updates for client files.
- Verify account statements, analyze errors, and reissue unpaid claims.
- Deliver impeccable customer service through messaging and phone calls.
- Prepare various reports to manage the complete billing cycle.
- Participate in continuous internal training on medical billing processes.
- Perform any other related tasks as required.
What We're Looking For
- A college diploma in office administration, administrative technology, or a combination of relevant education and experience.
- Proficiency in the Microsoft Office suite.
- Familiarity with web and mobile applications, and ease with technology tools.
- Ability to manage priorities and handle stress effectively during peak periods.
- A strong sense of responsibility and prioritization.
- Proficiency in both English and French (spoken, written, and reading).
Nice to Have
- Experience in RAMQ medical billing is considered a major asset.
Technical Stack
- Microsoft Office
- Trello
- Intercom
- Gmail
- Slack
- Dropbox
Team & Environment
You will be a member of the medical billing operations team, collaborating on shared tasks while maintaining full responsibility for specific client files.
Benefits & Compensation
- A recurring hybrid work allowance.
- 4 to 6 weeks of paid vacation per year.
- 5 paid personal days per year.
- A group RRSP / DPSP plan with employer contribution.
- A complete group insurance plan effective from day one.
- An annual wellness allowance of $250.
- Access to the Lumino Health™ telehealth application.
Work Mode
This role follows a hybrid work model and is based in Montréal, Quebec, Canada.
Petal is an active participant in the equal opportunity employment program, and members of the following target groups are encouraged to apply: women, people with disabilities, aboriginal peoples and visible minorities. If you are a person with a disability, assistance with the screening and selection process is available on request.
