Mass General Brigham is hiring a Medical Assistant II to join the Department of Endocrinology. In this role, you will support healthcare teams by assisting with both clinical and non-clinical patient services under the direction of providers. Your work will involve direct patient interaction and collaboration with physicians and nursing staff to ensure efficient patient flow and care.
What You'll Do
- Assist junior Medical Assistants with day-to-day questions and facilitate their learning during on-boarding training.
- Show patients to examination rooms and prepare necessary equipment for healthcare providers.
- Interview patients to obtain medical information and measure vital signs, weight, and height, recording data in the patient's medical record.
- Explain treatment procedures, medications, diets, and physician instructions to patients.
- Order and organize educational materials to reinforce patient education.
- Perform general office duties, such as answering phones, taking dictation, and completing insurance forms.
- Act as a liaison with other departments and advocate for patients with a positive customer service approach.
- Collect blood, tissue, or other laboratory specimens, log them, and prepare them for testing.
- Perform phlebotomy if competence is demonstrated.
- Maintain inventory of immunizations and check expiration dates.
- Provide immunizations (as applicable), which requires certification or 3 years of experience administering a vaccine and supervision of a provider.
- Improve appropriate departmental quality initiatives, such as two patient identifiers and hand hygiene.
- Comply with all local, state and federal privacy and confidentiality rules and regulations.
What We're Looking For
- High School Diploma or Equivalent
- 1 year minimum of direct MA experience or medical field work
Nice to Have
- Associates Degree and Medical Assistant Certification
- Basic Life Support [BLS] Certificate
- Certified Medical Assistant
Technical Stack
- Proficiency in electronic health record (EHR) systems and medical office software
Team & Environment
You will collaborate closely with physicians, nurse practitioners, and nursing staff.
Benefits & Compensation
- Compensation: $17.36 - $24.45/Hourly
- Comprehensive benefits
- Career advancement opportunities
- Differentials, premiums and bonuses as applicable
- Recognition programs
Work Mode
This is an onsite position located at 221 Longwood Avenue.
The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law.
