Elevate and Delegate is looking for a Marketing Coordinator to be central to our agency's success. You'll manage client communications, support campaign execution, and ensure operational excellence for SEO and PPC campaigns as we scale.
What You'll Do
- Conduct regular client communications via phone, email, and virtual meetings to provide updates and maintain strong relationships.
- Manage ongoing client projects from initiation to completion, ensuring deliverables meet deadlines and quality standards.
- Coordinate cross-functional teams and resources to execute client campaigns and projects effectively.
- Monitor client satisfaction, proactively address concerns, and implement de-escalation strategies.
- Identify upselling and cross-selling opportunities based on client performance data and business needs.
- Support the planning, execution, and tracking of marketing projects and campaigns.
- Oversee comprehensive client onboarding processes and manage the Zoho Desk ticketing system.
- Maintain detailed client project documentation and communication logs.
- Track and analyze campaign performance metrics across SEO, Google Ads, and Meta Ads.
- Investigate performance issues, conduct root cause analysis, and develop actionable recommendations.
- Prepare comprehensive performance reports with insights for client accounts.
- Serve as a central point of contact to ensure seamless communication between departments and external stakeholders.
- Facilitate meetings by preparing agendas, taking notes, and following up on action items.
- Identify opportunities to improve workflow efficiency and streamline marketing processes.
- Coordinate with external vendors, suppliers, and partners to ensure timely delivery of services.
What We're Looking For
- Native or near-native English proficiency with exceptional written and verbal communication skills.
- Minimum 2+ years of hands-on experience at digital marketing agencies specifically supporting SEO and PPC campaign operations.
- Strong working knowledge of digital advertising and SEO fundamentals, including Google Ads, Facebook Ads, Google Analytics, and SEO best practices.
- Proven experience in agency client relationship management and understanding of agency workflow dynamics.
- Strong organizational skills with the ability to manage multiple projects and deadlines in a fast-paced environment.
- Ability to coordinate across teams and collaborate effectively with diverse stakeholders.
- Detail-oriented with a proactive approach to problem-solving and process improvement.
- Experience with marketing project management and campaign coordination.
Nice to Have
- Bachelor’s degree in Marketing, Communications, Business Administration, or a related field.
- Familiarity with analytics tools such as Google Analytics, Google Tag Manager, social media insights, or marketing automation software.
- Experience working with external vendors, partners, and creative agencies.
- Knowledge of budget tracking, expense reporting, and vendor contract management.
- Background in coordinating both online and offline marketing campaigns.
- Demonstrated ability to research market trends and compile actionable insights.
- Experience with SEO tools (SEMrush, Ahrefs, Screaming Frog, etc.) and PPC platforms beyond Google Ads.
Technical Stack
- Google Ads
- Meta Ads
- Google Analytics
- Zoho Desk
- SEO tools (SEMrush, Ahrefs, Screaming Frog)
Team & Environment
You'll join our small but mighty growth team, a tight-knit group dedicated to achieving results together.
Benefits & Compensation
- Compensation: $800-$1,200 / month
- Fully remote work environment
- Significant growth opportunities in a fast-growing company
- Values-driven culture championing Ownership, Continuous Improvement, Adaptability, and Drive
- Inclusive team environment encouraging diverse perspectives and collaboration
- Clear advancement pathways for high performers
Work Mode
This is a fully remote position.
Elevate and Delegate is an equal opportunity employer.
