Greater Phoenix, United States of America Remote (City) Full-time $50k - $70k

Haystack is hiring a Market Intelligence Associate (Relationship-First Outreach)

About the Role

Shape strategy through authentic conversations by connecting with leaders across the Power & Utilities industry. In this role, you’ll focus on understanding real-world challenges by engaging with utility professionals, vendors, and adjacent experts—not to sell, but to listen deeply and gather meaningful insights.

What You’ll Do

  • Reach out thoughtfully to industry contacts, starting conversations that prioritize learning over pitching
  • Ask informed, open-ended questions to uncover current priorities, frustrations, and trends
  • Document the precise language professionals use when describing their challenges
  • Build trust through genuine curiosity and respectful dialogue
  • Share detailed, well-organized insights with internal teams through the knowledge hub and CRM
  • Collaborate with the Knowledge Curator to tag and structure findings for broader use
  • Provide input on outreach strategies, messaging, and positioning based on real feedback
  • Refer warm, well-contextualized connections to sales or leadership when appropriate
  • Represent a modern, consultative approach—leaving every interaction feeling heard and respected

Who You Are

  • Empathetic, naturally inquisitive, and comfortable speaking with senior-level professionals
  • A strong listener who communicates clearly and concisely
  • Organized and consistent in documentation and follow-up
  • Curious about the Power & Utilities landscape—no prior experience required
  • Based in the U.S., currently residing in the greater Phoenix, Indianapolis, or Minneapolis areas
  • Driven by relationship-building, not transactional outcomes

What We Offer

  • Competitive compensation with room for growth as the role expands
  • Unlimited PTO with a flexible, remote-first work model
  • Health, dental, and vision benefits
  • Professional development opportunities and access to leadership
  • A collaborative culture that values quality, thoughtful progress, and diverse perspectives

Our Commitment

We believe in creating an inclusive environment where all voices are heard. We celebrate diversity and ensure every team member feels respected and valued. This is a fully remote role, but candidates must currently live in the greater Phoenix, Indianapolis, or Minneapolis metropolitan areas.

Required Skills
communicationlisteningrelationship-buildingmarket intelligencesales outreachdocumentationPower & Utilities industryremote collaborationempathycuriosity communicationlisteningrelationship-buildingmarket intelligencesales outreachdocumentationPower & Utilities industryremote collaborationempathycuriosity
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About company
Haystack

Haystack helps energy and utility innovators solve six- and seven-figure challenges with smart, scalable web and mobile solutions. Our team blends deep technical expertise with a fresh perspective to modernize operations, streamline processes, and integrate systems.

We are listeners and learners. Builders and testers. Lovers of challenge and opportunity. We are a company of experts, invested in client partnerships, and committed to our mutual success. It’s not magic; it’s Haystack.

Our Strategy-First process starts with asking the right questions. We uncover the Why before we even consider the What and certainly the How. This ensures that your new solution stays relevant for the long haul.

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Job Details
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Posted 4 hours ago