About the Role
The role involves leading the development and delivery of learning initiatives that enhance workforce capability and support business objectives across onboard and shore-based teams.
Responsibilities
- Develop and manage comprehensive training strategies aligned with company goals
- Design and deliver learning programs for both shipboard and land-based staff
- Evaluate training effectiveness using performance metrics and feedback
- Collaborate with department leaders to identify skill gaps and learning needs
- Oversee onboarding programs for new hires across multiple departments
- Manage external training vendors and certification providers
- Maintain up-to-date learning records and compliance documentation
- Support leadership development for supervisory and managerial roles
- Implement digital learning platforms and e-learning modules
- Ensure training materials meet health, safety, and regulatory standards
- Coordinate training schedules across global operations
- Lead train-the-trainer initiatives for internal facilitators
- Monitor training budgets and resource allocation
- Promote a culture of continuous learning and professional growth
- Assess emerging training technologies and methodologies
- Standardize learning processes across departments and regions
- Report on key learning metrics to senior management
- Ensure alignment of training content with guest service standards
- Support multilingual training delivery for international teams
- Facilitate workshops and development sessions onboard and ashore
- Drive engagement in learning through motivational techniques
- Manage certification tracking for safety and operational roles
- Integrate feedback loops for continuous program improvement
- Ensure accessibility and inclusivity in all learning materials
- Support crisis preparedness training for crew members
Compensation
Competitive salary with performance incentives
Work Arrangement
Hybrid role with onboard and office-based duties
Team
Collaborative environment working with HR, operations, and crew departments
Career Development
- Opportunities for advancement within the global training division
- Access to professional certification funding
- Regular performance reviews with growth planning
Wellness & Support
- Mental health resources and employee assistance programs
- Onboard wellness initiatives and fitness access
- Work-life balance policies for rotational roles
Available for qualified candidates requiring work authorization
