Remote Remote (Global) Employment

ADF Medical Services Inc. is hiring a Remote Chat Support Agent

Responsibilities

Respond to patient and client inquiries through live chat in a timely manner
Provide accurate information about ADF Medical services and products
Assist patients with appointment scheduling and general questions
Troubleshoot basic issues and escalate complex cases to the appropriate team
Maintain a friendly, professional, and empathetic tone in all interactions
Update patient records and document chat interactions accurately
Meet daily chat volume and customer satisfaction targets

Benefits

Competitive hourly pay
No phone calls — chat only
Flexible scheduling — morning, afternoon, and evening shifts available
100% remote — work from anywhere
Paid training provided
Health benefits for full-time employees
Performance bonuses for top agents
Career growth opportunities within ADF Medical
Supportive team environment with regular check-ins and coaching

Work Arrangement

Remote (Worldwide)

Additional Information

100% remote — work from anywhere
Paid training provided
Flexible scheduling — morning, afternoon, and evening shifts available

Freelancing without stability?

Get steady projects, keep your freedom

Iglu connects you with international clients and handles contracts, payments, and admin. You get consistent work and flexibility — no more chasing invoices or worrying about gaps.

Consistent client projects

Contract & payment management

Flexible work schedule

Revenue-sharing compensation

See open positions

Work from anywhere

About company

ADF Medical Services Inc. is a precision diagnostic laboratory serving patients and clinicians since 2010. The company specializes in clinical pathology, genetic testing, microbiology, and histopathology, with a focus on accuracy, specialist review, and clear reporting.

Every test is handled by board-certified specialists in their respective disciplines, ensuring results are not only accurate but also clinically meaningful. The lab emphasizes transparency, with published turnaround times and a commitment to plain-language context in every report.

Accredited and ISO-compliant, ADF Medical combines rigorous methodology with patient-centered care, offering services including urgent testing, home collection in select areas, and walk-in availability.

All jobs at ADF Medical Services Inc. Visit website

Job Details

Category other

Posted 5 days ago