Washington, District of Columbia, United States Hybrid Full-time

Middle Seat is hiring a Managing Strategist, Social Media and Texting

About the Role

Middle Seat is hiring a Managing Strategist, Social Media and Texting. In this role, you will oversee social media profiles and texting programs for major progressive clients. You will be responsible for client success, overall strategy, and the professional development of your direct reports.

What You'll Do

  • Oversee overall performance on social media and/or texting programs, ensuring staff meets client expectations.
  • Serve as social and/or texting lead on clients, crafting strategy, managing client relationships, and working collaboratively across teams.
  • Provide staff with feedback on client work, including copyediting, providing content approvals, and ensuring final deliverables are polished.
  • Manage 2-3 direct reports, contributing to their professional development, leading check-ins & performance reviews, and managing onboarding and training.
  • Assist or lead the hiring process for various roles on the Social & Texting team.
  • Pitch prospective social and texting clients, upsell existing clients, and assist in onboarding of new clients.
  • Develop new internal & external processes, training materials, and best practices for social and texting client work and roll out to team.
  • Assist Team Lead and management team in ensuring strong cross-team collaboration.
  • Craft strategies to improve social media and/or texting performance to share with clients and hold staff accountable.
  • Remain plugged in to political news and overall trends in progressive politics, political fundraising, and social media.
  • Assist in drafting, creating graphics, and production for social media and texting as needed.
  • Maintain client budgets, including maintaining a nearly flawless escrow, providing spending and raise projections, and ensuring success of paid texting components.
  • Create, pitch, and lead execution of list growth strategy and texting acquisition plans across clients, monitoring performance and scaling as needed.
  • Post on Facebook, Twitter, Instagram, and other client social media platforms to support junior staff, as needed.
  • Ensure a robust cadence of social media posting and text messages that is consistent and responsive to breaking news.
  • Interface with major clients directly (potentially including Members of Congress and candidates for federal office).

What We're Looking For

  • 5+ years of experience in professional social media management (or similar) for major platforms.
  • 1-2 years of experience with peer-to-peer and/or broadcast texting for political clients.
  • Desire to gain management experience and proven success guiding junior staffers in day-to-day client work.
  • Able to manage multiple client projects and relationships without assistance.
  • Strong copywriting and copyediting skills.
  • Ability to write for various social media platforms, adapt to different principals, and train direct reports and/or peers on voice & tone.
  • Ability to adapt writing to conform to client voices and perspectives.
  • A desire to play a lead role in social media and fundraising for major political campaigns, nonprofits, and causes.
  • Expert attention to detail while managing tight deadlines, multiple content calendars, and overseeing the work of various staffers.
  • Graphic design and video editing skills required.
  • Knowledge of ActBlue and various CRMs (Action Kit, BSD, Action Network, NGP, etc.) required.
  • Knowledge of texting CRMs (Switchboard, Scale to Win, Tatango, Amplify, etc.) required.
  • Experience in metrics and reporting in Excel and/or Google Sheets, designing reporting templates, and other data visualization.

Technical Stack

  • Fundraising & CRM: ActBlue, Action Kit, BSD, Action Network, NGP
  • Texting: Switchboard, Scale to Win, Tatango, Amplify
  • Analytics & Data: Excel, Google Sheets

Team & Environment

You'll be part of the Social & Texting team, managing 2-3 direct reports. This is a managing role within the team with potential to grow into a leader on the team, reporting to the Team Lead and management team.

Benefits & Compensation

  • Compensation: $80,000 to $95,000
  • 100% premium coverage for health, dental and vision with a zero deductible health plan.
  • Profit-sharing plan.
  • Mobile phone reimbursement up to $50 per month.
  • One Medical health service: video call or chat with doctors, no wait-time appointments.
  • Health Advocate: the nation’s leading healthcare advocacy and assistance company.
  • 6% employer match on your 401k retirement account.
  • 20 paid vacation days off, plus your birthday and your Anniversary at Middle Seat.
  • Unlimited sick leave.
  • Commuter benefits for public transportation.
  • Office Space (WeWork, etc) Stipend for Remote Employees.
  • 12 weeks of paid leave for new parents.
  • $100 monthly student loan reimbursement.
  • $350 monthly mental health benefit.
  • $1,000 annual professional development reimbursement.

Work Mode

This role operates on a hybrid work model.

We are committed to building a diverse and passionate team. Women, people of color, and LGBTQ+ individuals are encouraged to apply.

Required Skills
ActBlueAction KitAction NetworkNGPSwitchboardScale to WinTatangoAmplifyExcelSocial Media StrategyTexting CampaignsDigital OrganizingData AnalysisProject ManagementCommunication
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About company
Middle Seat

A full-service media and fundraising firm that supports progressive causes and candidates.

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Job Details
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Posted 8 months ago