IHG Hotels & Resorts is seeking a Manager to lead our Co-Brand Credit Card Partnerships in Japan. This role will support the launch of IHG’s new credit card portfolio and drive its commercial performance in collaboration with our card issuer and network partners. You will be instrumental in optimizing awareness, acquisition, and spend.
What You'll Do
- Lead the launch plan for the Japan Co-Brand card portfolio, alongside IHG and partner marketing, technology, data and operational teams.
- Manage partner relationships and contracts with card issuer and network ongoing, including quarterly business reviews.
- Analyze performance trends and the competitive environment to plan and implement initiatives that drive card acquisition, retention, spend, share of wallet, engagement and revenue.
- Manage the Co-Brand P&L, budgets, and forecasts, alongside IHG Finance.
- Collaborate with IHG Loyalty colleagues to support in-market member acquisition and contribution objectives.
- Collaborate with Loyalty Performance team to ensure that market needs are incorporated into the global Loyalty & Performance strategy.
- Help represent the program & partnerships in regional commercial forums.
What We're Looking For
- Bachelor's or Master’s degree in a relevant discipline or an equivalent combination of education and experience.
- 5+ years progressive experience with demonstrated commercial success in strategy, consulting, professional services and/or loyalty program credit card management.
- Experience and understanding of loyalty programs, credit cards and global travel consumer trends.
- Experience with Microsoft PowerPoint, Excel and Word.
- Business leverage language proficiency in Japanese and English.
Nice to Have
- Experience preferably in financial services, travel or hospitality.
Technical Stack
- Microsoft PowerPoint
- Microsoft Excel
- Microsoft Word
Team & Environment
Works with IHG commercial, operational and marketing colleagues across the region.
Benefits & Compensation
- Impressive room discounts across properties
- Recharge days
- Volunteering days
- Flexibility and balance with hybrid working
Work Mode
This role operates on a hybrid work model and is located in Japan.
IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws.
