Washington University in St Louis is hiring a Manager Patient Accounts to join the Department of Medicine Business Office. This remote position manages account posting, receivable and collection activities to maximize income from services rendered. You will provide critical reporting, develop income projections, and implement a service-oriented approach for the patient accounts office.
What You'll Do
- Develop and maintain systems for account management, data entry, collections, and general operations of Accounts Receivable (A/R).
- Develop income projections and long-range plans for obtaining them.
- Provide monthly income, cost center, and ad hoc reporting to the Business Manager.
- Maintain an environment and training opportunities compatible with the growth and development of staff.
- Oversee office staffing, ensuring appropriate staffing levels.
- Provide managerial guidance to assistant managers to meet monthly and annual goals.
- Maintain and update the master fee schedule.
- Prepare and monitor the patient accounts annual income and expense budget under the direction of the Business Manager.
- Serve as liaison to third-party payers, vendors, medical center personnel, patients, and/or their families in problem situations.
- Assist with the development of A/R charge and collection policies.
- Assist with contract negotiations with third-party payers.
- Assist supervisors in recruiting personnel.
What We're Looking For
- A Bachelor’s degree or a combination of education and/or experience may substitute for the minimum education.
- 5 years of supervisory experience.
Nice to Have
- A Bachelor's degree.
- Skills in Accounting, Analytical Thinking, Detail-Oriented work, Identifying Trends, Interpersonal Communication, Oral Communications, Organizing, Patient Account Management, Problem Solving, Self Motivation, Supervisory Management, Trend Analysis, Trend Reporting, and Written Communication.
Team & Environment
You will be part of the Department of Medicine - Business Office and report directly to the Business Manager.
Benefits & Compensation
- Annual salary range: $75,200.00 - $128,800.00.
- Up to 22 days of vacation, 10 recognized holidays, and sick time.
- Competitive health insurance packages with priority appointments and lower copays/coinsurance.
- Free Metro transit U-Pass for eligible employees.
- Defined contribution (403(b)) Retirement Savings Plan with university contributions starting at 7%.
- Wellness challenges, annual health screenings, mental health resources, mindfulness programs, employee assistance program (EAP), financial resources, and access to dietitians.
- 4 weeks of caregiver leave.
- Tuition assistance for employee and family, including 100% dependent undergraduate tuition at WashU after seven years.
Work Mode
This is a remote position.
Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.
