City Wide Facility Solutions is hiring a Manager of Business Development to lead, coach, and optimize a team of Business Development Specialists. You will be responsible for prospecting, qualifying, and generating high-quality B2B sales leads, driving a high-performance culture within a fast-paced environment.
What You'll Do
- Lead, mentor, and support a team of Business Development Specialists to achieve daily activity goals and appointment targets for assigned franchisees.
- Collaborate with Marketing to align campaign strategies, messaging, and lead qualification criteria.
- Coach and motivate team members to exceed pipeline goals through personalized outreach via email, LinkedIn, and cold calling.
- Conduct regular training on outbound prospecting, objection handling, and positioning.
- Develop tailored outbound prospecting playbooks aligned with specific service offerings and campaigns.
- Manage and improve technology tools, including CRM, sales engagement platforms, intent data, AI tools, and call technologies.
- Analyze call center and campaign data using advanced reporting tools; generate performance reports and implement continuous improvements.
- Monitor key performance metrics such as conversion rates, email engagement, and call effectiveness, providing actionable feedback.
- Build and nurture relationships with franchisees to support lead generation efforts.
- Manage budget, sales forecasts, and revenue tracking to ensure targets are met or exceeded.
What We're Looking For
- 5+ years of proven success building and leading inside sales teams, with a strong track record in B2B sales development.
- Extensive experience with outbound sales strategies, particularly enterprise prospecting.
- Familiarity with evaluating and implementing prospecting technologies, including intent data, AI tools, sales engagement platforms, and call technologies.
- Proficiency with CRMs (such as Microsoft Dynamics), LinkedIn Sales Navigator, and the Microsoft Office Suite.
- Exceptional communication, coaching, and strategic thinking abilities.
- A data-driven mindset with the capability to analyze metrics, optimize team performance, and drive continuous improvement.
Nice to Have
- Experience with Power BI and data analytics tools.
- Prior franchise industry experience.
Technical Stack
- CRM (Microsoft Dynamics)
- LinkedIn Sales Navigator
- Microsoft Office Suite
- Sales engagement platforms
- Intent data tools
- AI tools
- Call technologies
- Power BI
Team & Environment
You will lead a team of Business Development Specialists, supporting franchisees and the Enterprise Sales team.
Benefits & Compensation
- Medical insurance
- Dental insurance
- Vision insurance
- Employer paid life insurance
- 401(K) employer match
- PTO
- Competitive salary, including commission and bonus
Work Mode
This role operates in a hybrid model based out of the Lenexa, KS Support Center.
City Wide is an Equal Opportunity Employer.
