Beckman Coulter Diagnostics, a Danaher company, is hiring a Manager, Master Data Management & Integration. In this role, you will lead customer master data management (MDM) and enterprise customer data integration across the Danaher Diagnostics Solutions Group. You will be the business owner for Customer MDM while providing hands-on leadership for CRM and data integration initiatives to create a single, accurate, and governed enterprise view of customers.
What You'll Do
- Lead the design and execution of Op Co customer data integration across CRM, ERP, MDM, and enterprise data for the DDSG platform.
- Partner with IT and OpCo technical teams to define integration patterns (ETL, APIs) and data models.
- Govern CRM architecture decisions impacting account hierarchies, customer records, and contact data.
- Enable bidirectional data flows between enterprise CRM and OpCo systems.
- Develop Power BI reports replicating strategic account tracking logic.
- Lead the design and execution of the DDSG Sales Funnel Management Tool.
- Support dashboard and reporting development for market and funnel visibility.
- Define and maintain enterprise account and health system hierarchies from both governance and technical perspectives.
- Enable enterprise visibility of strategic accounts, funnel, revenue, and customer relationships.
- Consolidate third-party data (e.g., Definitive, IQVIA) and identify synergies.
- Integrate and govern third-party healthcare data sources (e.g., Definitive, IQVIA).
- Support enterprise reporting, analytics, and KPI tracking.
- Participate in the development and execution of the Danaher Diagnostics customer master data management strategy.
- Establish and enforce customer master data standards, policies, and governance across OpCos.
- Create, maintain, and oversee the quality of customer master data support Process for the DDSG platform.
- Define data ownership, stewardship models, and governance forums.
- Establish data quality KPIs and lead continuous improvement initiatives.
- Operate effectively in a matrixed organization across Commercial, IT, Supply Chain, and Regulatory teams.
- Lead through influence to drive adoption of enterprise standards and processes.
- Champion data literacy, accountability, and DBS-based continuous improvement.
What We're Looking For
- Bachelor’s degree in Business, Information Systems, Computer Science, or related field and 8–12+ years of experience in customer master data management, CRM, data integration, or enterprise data strategy roles.
- Experience integrating customer and account data across complex health systems, IDNs, reference laboratories, or multi-entity healthcare organizations within diagnostics, medical devices, or life sciences.
- Strong working knowledge of Salesforce CRM, ERP platforms (SAP and/or Oracle), and MDM solutions.
- Knowledge of DBS, Lean, or Six Sigma principles with a high competency in process mapping, systems design, and cross-functional problem solving.
- Proven experience leading enterprise initiatives that delivered measurable revenue impact or operational efficiency.
- Ability to travel 10-20%, domestically.
Nice to Have
- Experience implementing enterprise MDM platforms or customer data hubs.
- Experience with data governance, cataloging, and lineage tools (e.g., Informatica, SAP MDG, Collibra, Alation).
- Familiarity with cloud data platforms (e.g., Snowflake), Sales Funnel Management Tools (e.g., Saleforce.com) and analytics tools (e.g., Power BI).
- Experience in regulated industries with GDPR, ISO, and audit requirements.
Technical Stack
- Salesforce CRM
- ERP platforms (SAP and/or Oracle)
- MDM solutions
- Power BI
- Snowflake
- Informatica
- SAP MDG
- Collibra
- Alation
Team & Environment
Operates in a highly matrixed environment across Commercial, IT, Supply Chain, and Regulatory teams.
Benefits & Compensation
- Compensation: $140,000 - $170,000
- Paid time off
- Medical/dental/vision insurance
- 401(k)
- Bonus/incentive pay eligibility
Work Mode
This is a remote position open to candidates located anywhere in the USA.
Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.
