Airbnb is hiring a Manager, Machine Learning to lead our Community Support Products engineering team in China. In this role, you will direct a team of machine learning engineers to research, design, and optimize AI models and services that scale AI-powered products and improve the end-to-end Community Support experience.
What You'll Do
- Hire, mentor and guide a team of machine learning engineers, fostering their technical growth and professional development.
- Proactively take initiatives to drive for outcomes over the scope of the team.
- Build relationships and drive alignment with stakeholders within Community Support and across external teams.
- Communicate difficult or complex concepts and decisions clearly and effectively with multiple stakeholders across various functions.
- Provide critical guidance and input in prioritization over multiple major projects.
- Foster rapid development cycles without sacrificing quality, collaborating closely with platform, backend, and frontend engineers to engineer robust ML models and systems.
- Uphold technical standards by conducting thorough design and architecture reviews to continually elevate our standards of technical excellence.
What We're Looking For
- PhD or Master's degree in Computer Science, Mathematics, Statistics, or a related technical field.
- 9+ years of experience in building and shipping AI models and products.
- 2+ years of experience with LLMs.
- 2+ years managing machine learning teams that deliver large impact.
- Expert knowledge of machine learning algorithms and techniques.
- Deep knowledge of various machine learning and AI methodologies, including LLMs and non-LLMs, tailored for user-facing products.
- Proven experience in leading teams that develop large-scale ML models and systems to improve online user experiences.
- Strong leadership skills with a track record of nurturing an innovative and collaborative team environment.
- Exceptional verbal and written communication abilities, with a keen eye for detail.
- Demonstrated capability to work effectively with stakeholders at all organizational levels, both internally and externally.
- Skilled in navigating and resolving ambiguous challenges through proactive and strategic approaches.
- Ability to absorb new concepts quickly and integrate them effectively into business processes.
Team & Environment
You will lead a machine learning team that is part of the Community Support Product Engineering organization in China.
Work Mode
This is a local-country position based in China.
Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions.
