Zillow Group is hiring a Manager, Key Account Partnerships to lead a team of Growth Advisors who consult with Zillow's highest-performing real estate partners, including top agents, team leads, and brokers. You will serve as a coach and problem solver dedicated to optimizing partner performance, improving conversion, and driving adoption of the Zillow platform.
What You'll Do
- Serve as day-to-day support and guide to your team of Growth Advisors.
- Recruit, mentor, and develop a diverse team, leveraging Zillow's Leadership Expectations and Behaviors.
- Guide your team through change and the implementation of new initiatives and strategy.
- Champion Zillow’s integrated tools, including Zillow Home Loans, FUB/CRM features, Spruce title and escrow, Seller Leads, and new platform capabilities.
- Guide your team and our real estate partners through onboarding, enablement, and scaling—ensuring they adopt systems that support efficiency and delivering the integrated transaction to consumers.
- Analyze lead conversion, close rates, and partner behavior using Salesforce and BI tools like Tableau.
- Translate insights into actionable strategies and coach your team and partners toward improved results.
- Apply insight-led sales techniques (Challenger methodology, consultative selling) to help partners evolve their processes.
- Push team members and partners to think differently about how they grow, staff, and manage their teams.
- Build relationships internally to help drive performance, remove roadblocks, and provide insights.
- Stay informed on local real estate market trends, regulations, and competitive dynamics.
- Build relationships with key partners, representing the voice of partner and sales for your assigned geography.
What We're Looking For
- 5+ years of experience in account management, real estate consulting, sales enablement, or B2B client success.
- 3+ years of sales leadership experience.
- Ability to influence without authority and challenge established thinking through data and insight.
- Familiar with tools like Salesforce, Tableau, or other BI dashboards.
- Comfortable working independently in a field-based role with frequent partner travel (in-person meetings required).
- Proven track record of leading in a dynamic, consultative, high-client touch environment.
- Excellent communicator who can tailor insights to varied audiences both internally and externally.
- Proactive, analytical, and relentlessly focused on improving partner and consumer outcomes.
Nice to Have
- Strong background in real estate, proptech, or performance-based partner programs.
Technical Stack
- Salesforce
- Tableau
Team & Environment
You will lead a team of Growth Advisors who consult Zillow's highest-performing real estate partners.
Benefits & Compensation
- Equity awards based on factors such as experience, performance and location.
- In California, Connecticut, Maryland, Massachusetts, New Jersey, New York, Washington state, and Washington DC: $128,200.00 - $204,800.00 annually.
- In Colorado, Hawaii, Illinois, Minnesota, Nevada, Ohio, Rhode Island, and Vermont: $121,800.00 - $194,600.00 annually.
- Eligible for equity awards.
Work Mode
This is a local, field-based role; location is specific to the assigned geography.
Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
