Digital Trendteam is hiring a Manager, Food & Beverage for JLL's Work Dynamics division. You will orchestrate all aspects of dining operations with military-like precision, establishing and enforcing high standards for food quality, safety, and presentation. This demanding role also involves managing catering services for diverse corporate client events.
What You'll Do
- Establish nutritional standards and monitor food preparation methods, portion sizes, and presentation to ensure consistent quality
- Review and plan menus based on guest numbers, nutritional value, palatability, popularity, and cost efficiency
- Coordinate catering services for special events, including scheduling facilities and negotiating arrangements with clients
- Develop and implement systems for maintaining operational records, conducting hygiene audits, and gathering customer feedback
- Investigate and resolve complaints regarding food quality and service to maintain client satisfaction
- Manage equipment maintenance, inventory control, and vendor relationships for food preparation and service areas
- Analyze sales data to identify trends and adjust offerings based on popularity and performance metrics
What We're Looking For
- Significant experience managing base kitchen operations in a corporate or institutional environment
- Strong skills in examining operations, formulating policies, and implementing new strategies and procedures
- Excellent vendor management abilities with knowledge of catering requirements and inventory control
- Proven leadership experience supervising and training food service employees
- Strong written and verbal communication skills for effective team coordination and client interactions
- Proficiency with computers and Windows-based operating environments for record-keeping and reporting
- Knowledge of food safety regulations and ability to ensure compliance across all dining operations
Nice to Have
- Culinary or hospitality management degree or equivalent professional certification
- Experience implementing customer feedback systems and satisfaction metrics
- Background in corporate dining services or similar institutional food service environments
- Knowledge of nutrition planning and dietary accommodation requirements
- Financial management skills for budget planning and cost control in food service operations
- Experience with sustainability practices in food service and waste reduction
- Project management abilities for coordinating special events and dining renovations
Technical Stack
- Windows-based operating environments
Work Mode
This is an onsite position based in Gurugram, HR.
JLL is an Equal Opportunity Employer committed to diversity and inclusion.
