Responsibilities
- Lead, coach, and develop a team of diversely experienced Project Managers and Project Coordinators.
- Establish career ladders, development plans, succession planning, and performance expectations.
- Conduct regular performance reviews, coaching sessions, and calibration exercises.
- Drive accountability through measurable team goals and operational KPIs.
- Lead hiring, onboarding, workforce planning, and organizational design.
- Foster a culture of ownership, execution excellence, collaboration, and continuous improvement.
- Establish and drive metrics on portfolio-level health across schedule, delivery quality, customer satisfaction, utilization, and financial performance utilizing the TBE preferred PPM platform.
- Ensure projects are appropriately staffed and balanced across PM levels.
- Establish operating rhythms for project reviews, escalation management, and decisionmaking.
- Define portfolio reporting and visibility into project status, risks, capacity, and forecasts.
- Serve as escalation point for delivery issues and customer concerns.
- Partner with PMs to resolve complex execution blockers.
- Ensure delivery teams maintain exceptional customer engagement throughout project lifecycle.
- Support executive customer relationships and participate in strategic customer discussions where required.
- Drive consistency in customer communications, project governance, and delivery standards.
- Identify opportunities to expand services and strengthen account health in partnership with Sales.
- Represent customer priorities as the voice of the customer to Product and Operations leadership to enable a feedback loop.
- Develop and maintain PM standards, workflows, templates, and governance frameworks.
- Improve project lifecycle processes from intake through closeout.
- Establish quality controls across project setup, reporting, change management, documentation, and customer deliverables.
- Partner with Operations and Product teams to identify automation opportunities and reduce operational burden.
- Drive implementation and adoption of delivery tooling and systems.
- Align delivery strategy with product roadmap, Data Operations, Capture Technology, and Customer Success initiatives.
- Coordinate execution priorities across functions and remove organizational friction.
- Support deployment of new products, workflows, and service offerings.
- Lead retrospectives and institutionalize lessons learned.
- Support annual planning, forecasting, and budget development.
- Monitor team utilization, delivery capacity, and hiring needs.
- Define operational metrics and dashboards to improve predictability and execution.
- Contribute to organizational strategy and long-term scaling initiatives.
Requirements
- Bachelor’s degree in Engineering, Business, Construction Management, Energy, Operations, or related field.
- 8-10+ years of experience in project delivery, operations, construction technology, renewable energy, or adjacent industries.
- 3+ years of direct people leadership experience managing PMs or equivalent delivery organizations.
- Demonstrated success leading distributed or cross-functional teams.
- Strong experience managing portfolios rather than solely individual projects.
- Experience with project management and collaboration tools (JIRA, Confluence, Primavera P6, Cora, Wrike, Project Insight, or equivalent).
- Excellent communication, stakeholder management, and executive presentation skills.
- Ability to manage competing priorities across multiple customers and programs.
- Willingness to travel up to 30% of the year, primarily domestic to customer project sites and HQ offices.
Nice to Have
- Master’s degree in engineering, project management, operations, or related field.
- PMP, PgMP, PMI-ACP, or equivalent certification.
- Experience in PMO, delivery, or customer operations functions.
- Experience supporting utility-scale solar, construction technology, GIS, remote sensing data, or data delivery environments.
- Familiarity with financial planning, resource forecasting, and operational KPIs.
Benefits
- Generous time off and holiday policy
- Remote flexibility
- Flexible time off
- Comprehensive benefits package
- Career progression
- 401k match
- Stock options
- Home office set up allowance
Additional Information
- Willingness to travel up to 30% of the year, primarily domestic to customer project sites and HQ offices.
- Principles only. This role is not open to receiving agency candidates, and any contingent submissions will not be considered.
- Terabase Energy does not utilize third-party recruitment agencies.
