AMSURG Corp. is seeking a Manager, Business Operations to create and monitor standard policies and procedures for all patient billing and collections while ensuring HIPAA privacy compliance for assigned entities. This is a staff function with no direct reports, and you will serve as a key member of the Revenue Management Team. The role requires a minimum of 50% travel.
What You'll Do
- Establish standard agreed upon Patient Billing and Collections process for the Region.
- Act as subject matter expert (SME) on all matters relating to billing and collections.
- Support, update and advise internal and external customers in billing and collections issues.
- Recommend and implement improvements to the Billing and Collection processes, and monitor and measure progress.
- Keep abreast and current of all federal, state and local rules, regulations and laws affecting patient billing and collection activities in your assigned Region.
- Develop and implement policies and procedures to ensure proper and timely billing and collections of fees due services rendered.
- Train Ambulatory Surgery Centers (ASCs) on proper business office policies and procedures.
- Perform assessments of business office policies and processes annually.
- Assess performance of billing systems.
- Identify, train and implement preferred billing systems at Centers.
- Assist in the management of HIPAA, Compliance, Licensure and Chart Audits.
- Assist ASCs in performing quarterly and/or annual statistical reports or forms required by the state and/or AMSURG.
- Monitor claims periodically to ensure that ASCs are following necessary Medicare Rules and Regulations.
- Remediate results of periodic Chart Audits conducted by Internal Assurance.
- Assist in performing HIPAA audits for AMSURG.
- Remain alert to new business opportunities.
- Evaluate the billing and collection system of any potential acquisitions and provide a written report of findings and recommendations.
What We're Looking For
- Bachelor's degree in Business from an accredited college or university or equivalent experience.
- A minimum of 5 years of healthcare billing experience is required.
- Ability to understand, read, write and speak English.
- Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations.
- Ability to successfully write business correspondence.
- Ability to effectively present information, respond to questions and professionally interact with managers, employees, clients, vendors and the general public.
- Ability to recognize and define problems, collect data, establish facts, draw valid conclusions and correct errors.
- Ability to understand and interpret basic financial data.
- Must be able to handle multiple, simultaneous tasks effectively and efficiently while maintaining a professional, courteous manner.
- Strong verbal and written communication skills required.
- Must be detail oriented and organized.
- High integrity, including maintenance of confidential information.
- Must be able to exercise good judgment and positively influence and lead others, including handling confrontations with poise and efficiency.
- Based on business need, the ability to work a flexible schedule, including some evenings and weekends as approved in advance.
Nice to Have
- Knowledge of Ambulatory Surgery Center operations is preferred.
Team & Environment
This is a staff function with no line authority of direct reports. You will serve as a key member of the Revenue Management Team.
Benefits & Compensation
- Paid Time Off (minimum of 20 days and up to 25 days per calendar year)
- 9 observed holidays
- Paid family leave
- Medical, Dental, Vision, Life, Disability insurance
- Healthcare FSA, Dependent Care FSA, Limited Healthcare FSA
- FSAs for Transportation and Parking & HSAs
- Matching 401(K) Plan
Work Mode
This is a hybrid position with a remote work option.
AMSURG is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age (40 or older), race, color, religion, gender, sex, national origin, pregnancy, sexual orientation, disability, genetic information or any other status protected under applicable federal, state, or local laws.
