Palmetto is a leading clean tech company on a mission to accelerate the transition to a clean energy future. We are hiring a Major Accounts Manager focused on HVAC, Heat Pump, and Home Electrification. This partner-facing role develops strategic growth channels with national platforms, software providers, and OEMs. You will be responsible for identifying, managing, and growing relationships with major residential accounts, developing tailored solutions and growth strategies, and leading contract negotiations.
What You'll Do
- Identify, manage and grow relationships with major residential accounts including builders, developers, multi-family property managers, software platforms, OEMs, and contractor groups.
- Develop tailored solutions and growth strategies that meet the unique requirements of each account and ensure durable and repeatable sales motions for Palmetto products.
- Lead contract negotiations, pricing discussions, and service level agreements with a focus on long-term partnership and mutual profitability.
- Collaborate with internal departments (sales, service, engineering, product) to ensure seamless execution and high customer satisfaction as well as rapid refinement to tools, resources, and partner support processes.
- Gather field-level feedback to inform platform improvements and partner enablement content.
- Ensure a high level of professionalism and partner satisfaction across every touchpoint.
- Serve as the primary point of contact for major account-related inquiries, ensuring timely follow-up and proactive communication.
- Stay informed on residential HVAC technologies, market trends, and develop strategic growth plans that meet the current market need.
- Conduct regular account reviews and performance evaluations, identifying growth areas within existing opportunities.
- Attend trade events, builder meetings, and networking functions to strengthen brand visibility and relationships.
What We're Looking For
- 5-10 years of strategic account experience in the HVAC Segment.
- Demonstrable entrepreneurial mindset, and flexible approach to problem solving.
- Experience developing strategic GTM plans, and engagement and influence of senior stakeholders.
- Extensive network across the HVAC ecosystem.
- Strong presentation, relationship-building, and problem-solving skills.
- Willingness to travel up to 75% regionally/nationally.
Nice to Have
- Experience with consumer finance and/or consumer digital products is a plus.
Benefits & Compensation
- Unlimited PTO
- Medical, dental, and vision coverage
- Paid parental leave
- Retirement plans
Work Mode
This role is local-country and open to candidates in the United States.
Palmetto embraces diversity and is an Equal Employment Opportunity employer. Employment is decided on the basis of qualifications, merit, and business need.
