Kyndryl is looking for a Mainframe IMS System Support professional to solve complex problems and identify potential future issues across platforms and services. You’ll be at the forefront of new technology and modernization, working with some of our biggest clients.
What You'll Do
- Solve complex problems and identify potential future issues across the spectrum of platforms and services.
- Manage systems data for clients and provide day-to-day solutions and security compliance.
- Oversee a queue of assignments and work directly with technicians, prioritizing tickets.
- Recommend modernization options, identify new business opportunities, and cultivate relationships with other teams and stakeholders.
What We're Looking For
- Extensive experience with administration of IMS and system programming support.
- Extensive experience with installation, customization and decommission of IMS DB, TM and DBDC.
- Extensive experience with troubleshooting and solving IMS System and Database issues.
- Extensive experience with interfacing with software vendors for troubleshooting and solving IMS problems.
- Extensive experience with SMP/E for IMS installation and system generation of IMS systems.
- Extensive experience with SMP/E for IMS tools installation and customization.
- Strong knowledge in JCL and mainframe utilities in general.
- Solid knowledge in DBRC and database recovery.
- Solid knowledge in Unix System Services (USS) to support IMS features.
- Solid knowledge in High Availability for IMS, including Data Sharing and Shared Queues configurations.
- Solid knowledge in IMS Connect and similar products from other vendors.
- Solid knowledge in IMS Fast Path configurations.
- Advanced problem-solving skills.
- Effective communication skills.
- English proficiency for meetings, documentation and emails.
Nice to Have
- Solid understanding of IMS logs and how to interpret information using DFSERA10, IMS Problem Investigator or similar products.
- Solid understanding of IMS Performance monitoring and tuning.
- Solid understanding of IMS Exits, how to configure and deploy them.
- Solid knowledge in Assembler programming to support existing exits and user modifications.
- Solid knowledge in mainframe programming languages to support daily work, such as Rexx, Python, Cobol, etc.
- Solid knowledge in z/OSMF and Zowe.
- Solid knowledge in Ansible.
- Working experience with IMS Catalog and ACB Management.
- Technical leadership experience.
Technical Stack
- IMS DB, IMS TM, IMS DBDC, SMP/E, JCL, DBRC, Unix System Services (USS), IMS Connect, IMS Fast Path, DFSERA10, IMS Problem Investigator, Assembler, Rexx, Python, Cobol, z/OSMF, Zowe, Ansible
Team & Environment
You will work directly with technicians and cultivate relationships with other teams and stakeholders.
Benefits & Compensation
- Opportunities to certify in all four major Cloud Hyperscaler platforms.
- Employee learning programs with access to certifications from Microsoft, Google, Amazon, Skillsoft, and more.
- Company-wide volunteering and giving platform to donate, start fundraisers, and volunteer.
Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture.



