Vynca is looking for an LVN Case Manager (Clinical Lead Care Manager) to serve as the primary point of contact for clients, coordinating care across all providers to ensure alignment on client needs. You will manage client cases, coordinate benefits, provide education, and facilitate timely access to care in a hybrid role requiring travel throughout the San Joaquin County area.

What You'll Do

Assess member needs across physical health, mental health, substance use disorder, oral health, palliative care, memory care, trauma-informed care, social supports, and housing.
Oversee the development of client care plans and goal setting.
Offer services where the member resides, seeks care, or finds most accessible, including office-based, telehealth, or field-based options.
Connect clients to other needed social services and supports.
Advocate on behalf of the client with health care professionals.
Utilize evidence-based practices such as Motivational Interviewing, Harm Reduction, and Trauma-Informed Care principles.
Conduct outreach and engagement activities to facilitate linkage to the ECM program, logging activity in the CRM system.
Evaluate client progress and update SMART goals.
Provide mental health promotion.
Arrange transportation as needed.
Complete all documentation, including outcome measures, within established timeframes.
Maintain up-to-date patient health records in the Electronic Medical Record (EMR) system and other business systems.
Complete monthly reporting to ensure program compliance.
Attend training as assigned.

What We're Looking For

Active California Licensed Vocational Nurse (LVN) license.
Willing and able to work Monday-Friday 8:30am-5:00pm, both in the field and remotely.
2+ years of experience as a care manager, care navigator, or community health worker supporting vulnerable populations.
Working knowledge of government and community resources related to social determinants of health.
Excellent oral and written communication skills.
Positive interpersonal skills.
Clean driving record, valid driver's license, and reliable transportation.
General computer skills and a working knowledge of Google Workspace, MS Office, and the internet.

Technical Stack

Google Workspace
MS Office
Client Relationship Management (CRM) system
Electronic Medical Record (EMR) system

Team & Environment

Works under the direction of the ECM Clinical Manager.

Work Mode

This is a hybrid position requiring travel throughout the San Joaquin County area.

At Vynca Inc., we embrace diversity and are committed to fostering an inclusive workplace. We value all applicants regardless of race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other protected group under federal, state, or local law.