TD Bank is hiring a Loss Mitigation Specialist III - Mortgage

TD Bank is seeking a Loss Mitigation Specialist III - Mortgage to perform a variety of activities related to reducing potential losses from problem accounts. You will specialize in or lead activities within Loss Mitigation, Bankruptcy, Probate, and Workout, contributing to our mission of fostering deeper relationships and building a simpler, faster banking experience.

What You'll Do

• Initiate processing and resolution of bankruptcy, foreclosure, and workout activities for assigned accounts, focusing on homeownership counseling and negotiating workout solutions.
• Resolve escalated issues and problems by conferring with staff, other internal departments, and outside contacts.
• Provide training and mentoring for new and less experienced staff.
• Participate in the development of operating policies and procedures.
• Work with customers or their agents to resolve delinquency and manage continued legal or adverse action.
• Execute authorized documents such as deeds, security agreements, financing statements, assignments, releases, and affidavits.
• Provide technical guidance and assist staff with the most complex aspects of their work.
• Coordinate with attorneys, trustees, debtors, and others to research estates in bankruptcy, probate, or workout across various states to minimize losses and maximize recoveries.
• Coordinate subsequent asset sales and other collection and recovery activities to secure maximum payback for company-owned property.
• Complete necessary account documentation, involving inside and outside personnel as needed.
• Initiate loss mitigation activities after foreclosure approval.

What We're Looking For

• Associate's degree or work experience equivalent to an associate's degree.
• 3+ years of relevant experience.
• Proven knowledge and experience in effective collection regulations, techniques, and practices.
• Detailed knowledge of loan agreements and security agreements.
• Ability to apply understanding of bankruptcy law, principles, and practices related to real estate transactions.
• Knowledge of real estate investor and insurer guidelines.
• Knowledge of foreclosure procedures and legal and regulatory guidelines, including mobile homes and agency loans (VA, HUD).
• Knowledge of legal regulations relating to real estate resale after foreclosure.
• Strong verbal and written communication skills.
• Solid PC skills.
• Detailed knowledge of bankruptcy law, including Chapters 13 and 7, probate, and/or workout law.
• Knowledge of bankruptcy legal procedures, including Relief from Stay, property abandonment, Proofs of Claim, conversion of Chapter 13 to 7, and Chapter 13 repayment plans.
• Knowledge of workout options.
• Knowledge of specific regulations in various states where TD Bank does business.

Nice to Have

• Collections experience.
• Loss Mitigation experience.
• Mortgage background.
• Experience working in a high-volume Dialer role.

Benefits & Compensation

• Compensation: $25.75 - $38.50 USD per hour.
• Total Rewards package includes base salary and variable compensation/incentive awards.
• Health and well-being benefits, savings and retirement programs.
• Paid time off (including Vacation PTO, Flex PTO, and Holiday PTO).
• Banking benefits and discounts.
• Career development, and reward and recognition programs.
• Regular development conversations, training programs, and a competitive benefits plan.
• Access to an online learning platform and a variety of mentoring programs.

Work Mode

This is an onsite position located in Jacksonville, Florida, United States of America.

TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran, or any other characteristic protected under applicable federal, state, or local law.