Horizon Recovery is seeking a detail-oriented Loan Servicing Specialist to support a variety of tasks in a fast-paced, dynamic environment. This role requires efficiency, multitasking, and strong organizational skills.
What You'll Do
- Handle and route 10-20 daily calls, including loan inquiries and general customer service.
- Monitor and respond to emails promptly.
- Scan and save documents in appropriate files.
- Manage loan servicing portfolios using web-based mortgage software.
- Post payments and assist in Yardi for accounting.
- Input data into a custom-built CRM and lending software.
- Track and manage leads and task flow within lending software and assist the lending team.
- Audit and maintain loan files, ensuring completeness.
- Process servicing requests with clients, title companies, and lenders.
- Track insurance and tax notices on active loan files.
What We're Looking For
- At least 2 years of experience in a lending-related role.
- Proficiency in G-Suite products and CRM systems.
Technical Stack
- G-Suite
- CRM systems
- Yardi
- Web-based mortgage software
- Custom-built CRM and lending software
Work Mode
This is a global, remote position.
Horizon Recovery is an equal opportunity employer.
