Concentrix is hiring a Licensed Insurance Sales Agent to work remotely from home. In this role, you will engage with customers through inbound and outbound calls and online channels to deliver expert customer experiences, advise on insurance plans, and process enrollments.
What You'll Do
- Engage with customers through inbound and outbound calls and online channels.
- Deliver exceptional customer service and technical support by resolving routine inquiries.
- Navigate multiple systems efficiently.
- Actively listen and ask questions to identify customer needs.
- Advise on plan options, coverages, and pricing.
- Process new and amended enrollments.
- Ensure customers enjoy authentic experiences.
What We're Looking For
- 1+ years of customer service experience.
- 6 months of sales experience.
- Active resident license to sell Property & Casualty insurance.
- Verifiable High school diploma or GED.
- Strong computer navigation skills and PC knowledge.
- Proficiency in fast-paced multi-tasking with strong problem-solving skills.
- High Speed internet (no wireless/hotspots or satellite) and a smartphone (10 Mbps upload, 40 Mbps download, combined 50 Mbps).
- Must reside in the United States or have a valid U.S. address for residence.
Nice to Have
- Preferably NO Appointments.
Team & Environment
Join an organically diverse team from 70+ countries.
Benefits & Compensation
- Compensation: Starting wage will be between $18 and $19 per hour.
- Medical, dental, and vision insurance.
- Comprehensive employee assistance program (EAP).
- 401(k) retirement plan.
- Paid time off and holidays.
- Paid training days.
- Lucrative employee referral bonus opportunities.
- DailyPay enrollment option to access pay 'early'.
- Company networking opportunities with organized groups (Network of Women, Black Professionals, LGBTQ+ Pride, etc.).
- Health and wellness programs.
- Mentorship programs.
- Work-from-home convenience with company-supplied technologies.
- Programs and events that support diversity, equity, and inclusion, global citizenship, sustainability, and community support.
- Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, etc.
Work Mode
This is a fully remote position. The location for this role is listed as USA, OH, Work-at-Home.
Concentrix is an equal opportunity and affirmative action (EEO-AA) employer.



