Experian is seeking a Lead Sales Operations Analyst to act as a senior strategic partner to our Sales organization. In this remote role, you will provide end-to-end ownership of sales operations processes, collaborating cross-functionally to ensure commercial execution is efficient, compliant, and scalable. You will assess current-state processes, identify inefficiencies, and define future-state improvements.
What You'll Do
- Advise on sales performance, operational risk, and scaling strategies within Salesforce.
- Manage end-to-end sales operations from lead to order.
- Influence operating model decisions impacting pipeline governance, forecasting methodology, sales coverage, and performance measurement.
- Lead executive-level business reviews on pipeline health, forecast accuracy, and operational effectiveness.
- Provide scenario modeling for territories and forward-looking revenue insights to support planning.
- Design and evolve the sales operating model, forecasting standards, and goal frameworks.
- Maintain governance for pricing policy, revenue recognition, and risk controls.
- Manage sales policy documentation and serve as the escalation point for complex issues.
- Lead Salesforce, CPQ, CLM, and billing transformation workstreams.
- Define future-state lead-to-cash processes and identify efficiency improvements.
- Ensure Salesforce enhancements align with sales execution and governance needs.
- Provide advanced Salesforce reporting, data integrity management, and pipeline hygiene oversight.
- Guide annual planning across quotas, territories, coverage models, and resource deployment.
- Align go-to-market strategies, performance frameworks, and training with operational processes.
Technical Stack
- Salesforce
- CPQ
- CLM
Team & Environment
You will report to the Salesforce Platform Manager and Architect.
Work Mode
This role is fully remote.
