Neon One is seeking a Lead DevOps Engineer to serve as a foundational team leader responsible for building and maturing the cloud backbone that powers our next generation of products. You will be the principal engineer and hands-on leader of systems that ensure applications are delivered securely, reliably, and efficiently, while mentoring a team and setting technical direction for our platform.

What You'll Do

Lead and mentor a growing team of DevOps engineers, fostering a culture of ownership, collaboration, and continuous improvement.
Set the technical direction, define the team’s roadmap in partnership with architecture, and establish best practices for the entire organization.
Take ownership of our AWS environment and drive our Infrastructure as Code (IaC) strategy using tools like Terraform, CloudFormation, and Serverless Framework.
Design and implement resilient, scalable, and cost-effective cloud architectures for our diverse product suite, evolving our use of serverless technologies.
Embed SRE practices into our culture, define and monitor Service Level Objectives (SLOs), lead the evolution of our observability stack, and own the incident management lifecycle.
Design, build, and govern the CI/CD pipelines that improve developer experience and reduce lead time for changes.
Partner with our Data Team to design, build, and manage the scalable AWS infrastructure required for machine learning model training and deployment.
Work with the Security and Compliance team to integrate security into every phase of the infrastructure and software lifecycle and lead the implementation of security best practices.
Establish and maintain a comprehensive library of technical documentation, including infrastructure diagrams, standard operating procedures (SOPs), and incident response runbooks.
Partner closely with engineering, product, security, and internal operations stakeholders to understand their needs and provide them with the platform and tools required for success.
Serve as the technical advisor for all things infrastructure, guiding teams on cloud strategy and operational best practices.

What We're Looking For

6+ years of hands-on experience in DevOps or Cloud Infrastructure within AWS with a proven track record of managing and scaling production cloud environments.
Demonstrated experience in a technical leadership or mentorship role.
Deep, expert-level knowledge of AWS, including architecting for security, reliability, and scale.
Advanced proficiency with Infrastructure as Code (IaC) tools, with a strong preference for Terraform and/or CloudFormation.
Extensive experience designing, building, and managing CI/CD pipelines, preferable with GitHub Actions.
Strong scripting and automation skills.
Hands-on experience implementing and managing modern observability tools (e.g., Datadog, Prometheus, Grafana, New Relic).
A highly autonomous self-starter, comfortable with ambiguity, and capable of taking ownership of projects and strategic initiatives from start to finish.
Demonstrated experience creating high-quality technical documentation for a variety of audiences.
Excellent communication skills, with the ability to articulate complex technical concepts to diverse audiences.
A Bachelor’s degree in Computer Science, Engineering, or a related discipline, or equivalent professional experience.

Nice to Have

Familiarity with one or more of the application stacks used at Neon One (JavaScript/Typescript, PHP, Java, .NET).
Experience managing container orchestration platforms, particularly Kubernetes (EKS).
Direct, hands-on experience with the technical requirements of compliance frameworks like SOC 2 and PCI-DSS.
Experience with cloud financial management (FinOps) and cost optimization strategies.
Familiarity with MLOps principles and tools.
Prior experience working with or a passion for the non-profit sector.

Technical Stack

Cloud & IaC: AWS, Terraform, CloudFormation, Serverless Framework
Compute & Data: Lambdas, ECS, Aurora, RDS, AWS SageMaker, AWS Bedrock
CI/CD & Observability: GitHub Actions, New Relic, Datadog, Prometheus, Grafana
Languages & Frameworks: JavaScript, TypeScript, PHP, Java, .NET
Orchestration: Kubernetes (EKS)

Team & Environment

You will be the foundational team leader for a growing DevOps team, partnering closely with architecture, engineering, product, security, and compliance stakeholders in a fully remote, collaborative environment.