At CVS Health, we are passionate about transforming health care. We are looking for a Lead Director, Business Operations and Strategy to align business, technology, and product functions and achieve organizational goals. This critical role focuses on strategic planning, cross-functional collaboration, process improvement, and market analysis to guide decision-making.
What You'll Do
- Develop and implement strategies to align business, technology, and product functions, ensuring a cohesive approach to organizational goals.
- Establish clear communication channels and protocols to facilitate cross-functional collaboration.
- Identify and resolve operational bottlenecks and interdepartmental conflicts.
- Lead initiatives to streamline processes and improve efficiency to impact KPIs and financial performance.
- Collaborate with leadership to define project priorities and timelines, ensuring alignment with strategic plans.
- Monitor and report on the progress of cross-functional initiatives, providing regular updates to senior management.
- Develop and maintain strong relationships with key stakeholders across departments.
- Communicate strategically regarding insights on market dynamics, competitor strategies, and industry disruptions to guide strategic decision-making in the healthcare sector.
What We're Looking For
- Bachelor's degree in Business Administration, Technology, or a related field.
- 10+ years of experience in strategic planning or product management.
- Demonstrated experience in leading cross-functional teams and initiatives.
- Strong problem-solving and decision-making skills.
- Excellent communication and interpersonal skills.
- Strong analytical and data-driven approach.
- Mastery of strategic planning and execution.
- Mastery of collaboration and teamwork.
- Growth mindset, with a focus on continuous learning and development.
- Experience with Epic EMR or other relevant healthcare technology systems.
Nice to Have
- Master's degree preferred.
Technical Stack
- Epic EMR
Benefits & Compensation
- Compensation: $100,000.00 - $231,540.00
- Affordable medical plan options.
- 401(k) plan with matching company contributions.
- Employee stock purchase plan.
- No-cost programs including wellness screenings, tobacco cessation, weight management, confidential counseling, and financial coaching.
- Paid time off.
- Flexible work schedules.
- Family leave.
- Dependent care resources.
- Colleague assistance programs.
- Tuition assistance.
- Retiree medical access.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
