Responsibilities
- Onboarding customers based on our internal policies and procedures, including UBO identification, and evaluation Sanctions, PEPs, and Adverse Media alerts
- Perform enhanced due diligence reviews on business customers and their owners, ensuring a seamless, low-friction onboarding experience.
- Generate and maintain appropriate case documentation
- Escalate any issues or complex cases and ensure their resolution
- Other ad-hoc business due diligence-related tasks
- Identify bottlenecks in the onboarding flow and suggest automation or workflow improvements to drive efficiencies across the flow
Requirements
- Available to work in shifts to cover U.S. hours every other week from 14:00 to 22:00 CET.
- Ability to work independently and in a team environment
- Ability to work in a fast-paced environment and meet deadlines
- Bachelor’s level degree or professional qualification
- Good oral and written communication skills required
- Fluency in verbal and written English is required.
Nice to Have
- Preferred experience in processing KYC and EDD cases for UK/EU commercial lending or banking customers
- Someone who is able to spot inconsistencies in financial documents or company filings that others might miss
- Experience using JIRA and SQL is a plus
Benefits
- Unlimited holiday: we believe that well-rested and happy people make the best employees
- Competitive compensation plan
- Personal growth fund: Raise your game from great to spectacular
- Monthly recognition and awards: Celebrate wins big and small
- The opportunity to make a big impact every day on the lives of European and US entrepreneurs.
- Workspaces in Warsaw, London and Atlanta
