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Remote (Country)

Qivalo GmbH was looking for a KUNDENSERVICE-MANAGER (M/W/D), bundesweit

Qivalo GmbH establishes itself as a pioneer in providing technological solutions for digital recording and management of measurement data in real estate. The company consolidates comprehensive expertise in metering and submetering with a long-term strategic orientation. Qivalo's innovative platform enables property operators to efficiently capture, monitor, and manage all measurement values and relevant processes. Customers benefit from constant and location-independent data accessibility and automated annual billing at the push of a button, making Qivalo a valuable partner in the real estate sector. From the beginning, you have our trust to have as much creative freedom in your position as you need. We will always support you with advice and assistance. At Qivalo, we write TEAMWORK in capital letters. We are a young company with experienced employees and young professionals who work together within flat hierarchies to make properties future-proof. If you enjoy building something new, thinking outside the box, changing things, and developing yourself every day, we look forward to getting to know you. Your Team: You should feel comfortable with us; here you don't need elbows, but your brain! Your Area of Responsibility: It is multifaceted, versatile, and broad - this is how you continuously develop! Your Influence: Innovations are our passion, and we take every idea seriously! Your Added Value: We offer you an attractive salary and flexible working hours! We are looking for you as a Customer Service Manager. You make our customers happy and support them from A to Z? Location: Headquarters in Mannheim or home office/remote, nationwide with regional responsibility. Tasks: - Telephone and personal customer support - Responsibility for smooth process flow of all installation activities around customer objects - Actively shaping our solution portfolio - Ensuring customer satisfaction Qualifications: - Completed commercial or technical training or comparable qualification, experienced project managers welcome - Strong communication skills with high service awareness - Structured approach and independent work style - Team player with pronounced sense of responsibility Benefits: - Home office option - Team events - Attractive salary - Job bike - Company pension plan Career changers who do not come from the measurement industry are welcome. The important thing is that you are open and enjoy working your way into new topic areas. You will be supported from all sides. Updated: 1 day ago Job ID 15281526 Qivalo GmbH 11-50 Employees Real Estate THE PARTNER FOR DIGITAL DATA INFRASTRUCTURE IN REAL ESTATE Website: qivalo.de LinkedIn: Qivalo GmbH
Required Skills
Customer ServiceProject ManagementProcess OptimizationCommunicationProblem SolvingTechnical UnderstandingTeam CollaborationRemote WorkData ManagementStrategic Thinking Customer ServiceProject ManagementProcess OptimizationCommunicationProblem SolvingTechnical UnderstandingTeam CollaborationRemote WorkData ManagementStrategic Thinking
About company
Qivalo GmbH
A technology company providing digital solutions for measuring and managing property data, specializing in metering and submetering services for property operators.
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Job Details
Category management
Posted 5 months ago